In this environment, training and onboarding your new hires is key to maintaining productivity and performance. This is especially true if you are bringing on new staff to plug gaps related to the current crisis.
But onboarding employees has suddenly become trickier than ever. Some companies went into lockdown in the middle of hiring. Others have fresh staff in the heart of training and trial periods.
Your onboarding processes must be flexible and nimble, and should adjust to interruptions and changes in the way you work.
To help, we hosted a webinar with our friends over at Spendesk to share a few tips and tricks from our onboarding playbook.
Our Head of Learning, Jonah Goldstein, got together with Raphaël Moutard, Senior Engineer at Spendesk, to discuss how to meet the challenge of onboarding new employees from afar, and some specific techniques you can use.
In this recap, we’ll run you through six key steps to great remote onboarding - and a few things you should avoid. You can catch up on our conversation in full here.
Step #1: Start strong with great pre-boarding
Whether you’re onboarding staff in person or remotely, the fundamentals remain the same: you need to start strong with great pre-boarding.
Pre-boarding is everything that happens from contract signing to arriving at the office - or signing in for Day One from home.
Your new hires need access to your systems, including email or chat, project management, learning modules, and anything else they’ll be using from day-to-day. This might sound like a no-brainer, but access issues are one of the most common first-day problems.
With remote onboarding, this communication is even more important - you want your new hire to feel plugged-in to the workplace, even if they can’t be physically present.
Pre-boarding might seem like a basic admin task, but overlooking this important step jeopardizes a smooth first day for your new hire. Any first day is stressful and starting a new job remotely in the middle of a pandemic even more so. You don’t want them to have to worry about getting their computers or Gmail access, too.