Multi-channel retail may be complex

but your training doesn't have to be
Frontline staff training

Training and retaining retail talent with collaborative learning

Traditional LMS

  • On- and offboarding admin takes too much time
  • Role-specific training slow to create
  • Access to training is difficult
  • Dated, clunky user experience
  • Customer-facing teams disengaged and disconnected from HQ

... with 360Learning 

  • Streamlined user management and flexible provisioning
  • Relevant training designed for your staff in minutes
  • Access at point of need, from any device, shared or offline
  • Delightful, mobile-first UX
  • Everyone connected via a collaborative custom app

Leading brands like LVMH use 360Learning to deliver a consistent customer experience at a global scale

Isabelle Boisard Former Training Director
"Our in-house experts can now share knowledge and engage our in-store teams. This is a significant value-add for our business."

Powerful mobile-first learning experiences for your customer-facing teams

Automate processes
Connect with the field
Personalize training
Delight frontline staff
Empower field managers
Monitor performance
I want to see for myself

Go from onboarding to upskilling–without increasing headcount

Automate & collaborate

Onboarding and retaining new hires is hard. Onboarding and retaining new retail hires is harder. Connect with floor staff and future-proof training with automated and collaborative processes.

Show me how
HCM integrations
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You can’t skip over on- and offboarding admin, but you can remove the manual steps: sync employee data from your HR system and automate any journey based on your unique setup.

User provisioning
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Import users one-by-one, by CSV import, or let deskless learners self register using a magic link.

User management
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Setting up permissions for a dispersed workforce is frustrating and time consuming. Dynamic user settings make it easy to deliver the right training to the right learners, wherever they are.

Custom fields
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Assign unlimited custom fields to your frontline staff that reflect internal data to optimize tracking, training assignment and building reports.

Project collaboration
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Connect and collaborate with field managers to align on and create relevant frontline learning experiences–all within the project workspace.

Collaborative authoring tool
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Our award-winning authoring tool will transform the way you build frontline training. Engage internal experts to create relevant courses fast!

Custom paths
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Your frontline teams have unique learning needs based on their role and location. Go from onboarding to upskilling with custom paths: deliver personalized frontline training at the speed of business.

Intelligence of the crowd
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Create more of what works for your deskless teams, improve what doesn’t. Leverage reporting that includes the Relevance score and Reactions to future-proof your frontline training.

How Beyond Retro decreases onboarding time and improves employee retention

Ashley Emerson Global L&D Manager
"360Learning is uniting learning across our global organization for the first time, saving managers countless hours of onboarding."

Beat the odds–and the quit rate–from day one

Mobile-first UX

Struggling to connect with your deskless teams? Equip your learners to train effectively from day one with a delightful mobile-first UX. Be top of mind with bite-sized gamified training at the point of need.

Start today
Frontline Training - Grocery/Restaurant
Mobile login
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Learners can log in from their phone with an ID or phone number, eliminating the need for an email address.

Modern UX/UI
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Woo your deskless teams with a mobile-first Instagram-like experience that keeps them coming back.

Custom app
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Immerse deskless teams in your universe with a fully branded app. Design a learning space that will reinforce your identity with your own logo, name, splash screen & in-app color.

Collaborative learning
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Deskless teams feeling disconnected from HQ? Bring your culture to life by creating opportunities for them to connect in meaningful and collaborative ways via a newsfeed, forums, and micro-interactions.

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Make learning fun and keep your learners motivated with gamification. Celebrate learners' milestones with achievements. Encourage healthy competition with the challenge mode.

Automated notifications
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Increase your reach and capture your deskless learners’ attention with tailored notifications sent via the app.

Just-in-time learning
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Equip your learners with knowledge to execute their job safely and effectively. Inspire self-guided learning at the point of need wherever your learners are.

Shared mode
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Learners sharing a device in locations with spotty internet? Free your shared devices from technical constraints. Courses are downloaded once for the whole team. Stats are recorded for individual learners.

Offline mode
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No wifi? No problem. Reach your deskless teams wherever work takes them. Learners can download courses to play offline–even for SCORM. Stats are synced when the network is back.

How Buffalo Grill is engaging their remote workforce

Nadine JOUY L&D Project Manager
"With 360learning, we can offer courses that are short, relevant, and fun. Our learners are always happy to connect!"

Turn retail managers into learning champions

Coaching on mobile

Frontline managers know their teams best. Empower them to effectively support their retail teams with automation, instant feedback capabilities, dashboards, and more–at their fingertips via the app.

I want to learn more
Frontline training - coaching on mobile
Video coaching
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Capitalize on the coach’s expertise. Give deskless teams ample practice opportunities with video assessments via the app and empower them to do their best work.

1:1 coach feedback
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In our 1:1 async forum, each coach reviews their team's submissions and provides expert guidance in their own time.

In-app collaboration
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Boost field performance by creating a collaborative learning environment. Allow deskless learners to ask questions and share best practices using text, photo, or video wherever they are.

Real-time data
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Frontline managers can view progress in real time and drill down to completion data by cohort, learner, or course directly from the app.

Automated reports
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Managers can take action and send reminders directly from the app, or from automated weekly email performance reports.

How Cegid achieves sales targets with better training

Hubert Ferreux Services Director
"With 360Learning, clients are onboarded and retrained faster than before. Our leadership was amazed by the results."

Recognized by customers and industry leaders alike

Top LMS for Mobile Learning
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Be everywhere your learners are

Mobile learning ebook

Be everywhere your learners are with mobile learning

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Equip your frontline teams for success

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