Training & Learning

Product Update: Automatic Transcripts, Exciting Learning Needs Updates, and More Collaborative Learning Goodies

Product Update: Automatic Transcripts, Exciting Learning Needs Updates, and More Collaborative Learning Goodies

Here's everything we've been working on to help your business blossom through collaborative learning and upskilling from within.

Clémence Condomines

Clémence Condomines

Product Marketing Manager, 360Learning

Rainbow steps representing customer education

A Step-by-Step Guide to Customer Training That Scales

73% of customers abandon a brand after three or fewer bad experiences. Luckily, effective customer training can help. See how.

Genevieve Carbone

Genevieve Carbone

Director of Product Marketing, 360Learning

Joe Ryan Maltego Deep Dive Investigation

Freeing Up Subject-Matter Experts: Maltego’s 3-Step Deep Dive Investigation Approach for Unlocking Domain Knowledge

In this interview, Audrey Jarre speak's with Joe Ryan, Program Manager of Training at Maltego, about how he developed his deep dive investigation approach with the goal of freeing up SMEs' time, whilst ensuring their company’s domain knowledge is spread throughout the organization and that customers still receive high quality content.

Audrey-Jarre

Audrey Jarre

Head of Learning

clo-connect-recap-trainline-ross-stevenson-

The Adaptable Leadership Mindset: Ross Stevenson's 4-Step Approach to Measuring L&D Success

In this interview, Sarah Tillet speaks with Ross Stevenson, Head of Learning at Trainline, about how he combines his adaptability-based L&D leadership mindset and a performance consulting approach to collaborate with stakeholders in co-creating impactful products and services.

Sarah Tillett

Sarah Tillett

Learning Manager, 360Learning

The L&D Mismatch: What We’re Buying vs What’s Actually Working (Based on Data From 3k People)

The L&D Mismatch: What We’re Buying vs What’s Actually Working (Based on Data From 3k People)

Read on to hear more about the types of learning learners find most effective in each country, and how L&D teams can better facilitate learning in the flow of work.

Frederique Campbell

Content Lead UK, 360Learning

digital-learning-strategy

UK L&D: How to Develop a Comprehensive Digital Learning Strategy

In this article, we delve into how to develop a comprehensive digital learning strategy. We’ll cover how to establish clear knowledge goals to help you to determine what you need to track, how often you need to track it, and where you need to store it. It will also facilitate an organisational learning strategy that supports your digital learning strategy and helps you achieve your goals.

Frederique Campbell

Content Lead UK, 360Learning

L&D-podcast-recap-bob-mosher

L&D Expert Bob Mosher Explains What YouTube and Google Can Tell Us About Learner Motivations

In this L&D podcast recap, David James speaks with Bob Mosher, CEO and Chief Learning Evangelist at APPLY Synergies and co-pioneer of The 5 Moments of Need™ about what learning in the flow of work means for the types of learning people find most effective and the challenges facing L&D teams when implementing and prioritizing flow of work solutions.

David James

David James

Chief Learning Officer, 360Learning

CLOConnect-Boehringer-Ingelheim-Adrian-Waite-thumbnail

Learning as a Byproduct: Boehringer Ingelheim’s 3-Step Playbook for Leadership Performance Support

In this interview, Audrey Jarre speaks with Dr. Adrian Waite, Head of Talent, Leadership & Organization Effectiveness (India, Middle East, Turkey & Africa) at Boehringer Ingelheim, about how they are training leaders to make their teams’ collective working a more performative experience, and how they see learning as a desirable byproduct, not the end goal.

Audrey-Jarre

Audrey Jarre

Head of Learning

Altarea Internal Expertise

How Altarea is Engaging 10x More Learners by Unlocking Internal Expertise

Altarea's Head of Human Resources decided to create their own collaborative, interactive, and flexible Digital Academy, in order to engage 10x more learners. See how they're doing it.

Emilie Boulet

Émilie Boulet

Customer Success Partner, 360Learning

learning-in-the-flow-of-work-integrations

L&D Unlocked: Boost Learner Engagement with Advanced Workflow Integrations

Our new survey reveals that learners want L&D to be more accessible. So, we've been hard at work building integrations that help L&D teams facilitate learning in the flow of work and boost learner engagement. Check out all our new features here!

Dewey Fleszar

Dewey Fleszar

Senior Product Marketing Manager

ways-to-get-your-employees-on-board-with-upskilling

13 Great Ways to Get Your Employees Fully on Board With Upskilling

In this article, we look at the key steps L&D and HR teams need to take to develop their own upskilling programme and the best formats for learning, including collaborative learning.

Jessica Perkins

Jessica Perkins

SaaS Marketing Consultant and Writer

3 Real-Life Customer Education Examples

3 Real-Life Customer Education Examples and What They Can Teach Us

We’ve got 3 examples of companies that adopted customer training programs that helped them reduce churn, shorten onboarding, and boost customer satisfaction.

Genevieve Carbone

Genevieve Carbone

Director of Product Marketing, 360Learning