Training & Learning

CLO Connect - Penn State Health

4 Defining Learning Culture Initiatives: Empathy-Guided L&D at Penn State Health

In this interview, Hillary Miller, Vice President Chief Learning Officer at Penn State Health, talks about how she is defining the learning culture at Penn State Health by applying empathy-guided L&D when designing learning initiatives that meet learners at their point of need.

Audrey-Jarre

Audrey Jarre

Head of Learning

Great Minds on Learning: Expert Insights From John Helmer

Great Minds on Learning: Expert Insights From John Helmer

In this L&D podcast recap, David James speaks with John Helmer, Host and Founder of two Learning & Development podcasts: The Learning Hack and Great Minds on Learning, about his insights on the L&D discipline and the people and approaches that have informed so much of the L&D profession.

David James

David James

Chief Learning Officer, 360Learning

smiley representing happy customer product education

Want Happy Customers? Invest in Product Education

Targeted product education processes benefit both your clients and employees. Boost engagement, lower churn, and turn clients into product experts.

Genevieve Carbone

Genevieve Carbone

Director of Product Marketing, 360Learning

number six representing sales training strategies

6 Ways You Should Be Training Your Sales Team (for Better Business Outcomes)

Here are five sales training strategies that L&D teams and sales leaders can implement immediately to boost their team's efficiency.

Hazel Raoult

Freelance marketing writer, PRmention

digital-learning-platforms

Digital Learning Platforms: What UK Organisations Need to Consider

To help you find the right digital learning platform, we’ve compiled a list of questions you should ask before making a final decision.

Frederique Campbell

Content Lead UK, 360Learning

track runners represent training and development

9 Tips for Developing Training Materials In-House

These guidelines will help set your courses up for success, whether you're looking to support in-house experts or to develop training materials in-house.

Clémence Condomines

Clémence Condomines

Product Marketing Manager, 360Learning

Students in India

From Trainer to Community Leader: Sugata Mitra and the Future of Remote Learning

Secret to remote learning success? Your grandma.

Amanda Rollins

Brand & Content Manager, 360Learning

L&D Podcast recap - Robin Sargent

Dr. Robin Sargent’s ‘Do It Messy’ Approach to Instructional Design

In this L&D podcast recap, David James speaks with Robin Sargent Ph.D., Founder, Owner, and President of IDOL courses and Author of ‘The Do It Messy Approach,’ about the approaches and skills required for the instructional design profession to evolve and meet the demands of the modern hybrid workforce.

David James

David James

Chief Learning Officer, 360Learning

lock representing customer education strategy retention

How to Create A Customer Education Strategy That Boosts Retention

In this guide, you’ll learn how to develop a solid customer education strategy that can help you win customer loyalty.

Genevieve Carbone

Genevieve Carbone

Director of Product Marketing, 360Learning

Woman jumping customer onboarding with client onboarding checklist

Jumpstart Your Customer Relationships: Free Client Onboarding Checklist

Increase customer loyalty and satisfaction with a stellar onboarding experience. Here's how to do that in 6 steps.

Genevieve Carbone

Genevieve Carbone

Director of Product Marketing, 360Learning

lms-for-training

UK L&D: How to Get Buy-In on a New LMS for Training Your Employees

In this article, we’ll give you the arguments you need to present the business case for investing in an LMS for training. But first, you need to know how you’ll use your LMS within your L&D strategy.

Frederique Campbell

Content Lead UK, 360Learning

3 Data-Based Ways To Prove Training ROI (+ Free Training ROI Calculator)

It’s not enough to show that your program is helping employees learn new skills. So, how do you put a dollar amount on a training program whose effects seem largely unquantifiable? We've got three ways to put a value on training return on investment–and a free calculator you can use right now.

Benjamin Marchal

Benjamin Marchal

Head of Operations, 360Learning