In this interview, Hillary Miller, Vice President Chief Learning Officer at Penn State Health, talks about how she is defining the learning culture at Penn State Health by applying empathy-guided L&D when designing learning initiatives that meet learners at their point of need.
In this L&D podcast recap, David James speaks with John Helmer, Host and Founder of two Learning & Development podcasts: The Learning Hack and Great Minds on Learning, about his insights on the L&D discipline and the people and approaches that have informed so much of the L&D profession.
Targeted product education processes benefit both your clients and employees. Boost engagement, lower churn, and turn clients into product experts.
Here are five sales training strategies that L&D teams and sales leaders can implement immediately to boost their team's efficiency.
To help you find the right digital learning platform, we’ve compiled a list of questions you should ask before making a final decision.
These guidelines will help set your courses up for success, whether you're looking to support in-house experts or to develop training materials in-house.
Secret to remote learning success? Your grandma.
In this L&D podcast recap, David James speaks with Robin Sargent Ph.D., Founder, Owner, and President of IDOL courses and Author of ‘The Do It Messy Approach,’ about the approaches and skills required for the instructional design profession to evolve and meet the demands of the modern hybrid workforce.
In this guide, you’ll learn how to develop a solid customer education strategy that can help you win customer loyalty.
Increase customer loyalty and satisfaction with a stellar onboarding experience. Here's how to do that in 6 steps.
In this article, we’ll give you the arguments you need to present the business case for investing in an LMS for training. But first, you need to know how you’ll use your LMS within your L&D strategy.
It’s not enough to show that your program is helping employees learn new skills. So, how do you put a dollar amount on a training program whose effects seem largely unquantifiable? We've got three ways to put a value on training return on investment–and a free calculator you can use right now.