Training & Learning
4 Defining Learning Culture Initiatives: Empathy-Guided L&D at Penn State Health
In this interview, Hillary Miller, Vice President Chief Learning Officer at Penn State Health, talks about how she is defining the learning culture at Penn State Health by applying empathy-guided L&D when designing learning initiatives that meet learners at their point of need.
Great Minds on Learning: Expert Insights From John Helmer
In this L&D podcast recap, David James speaks with John Helmer, Host and Founder of two Learning & Development podcasts: The Learning Hack and Great Minds on Learning, about his insights on the L&D discipline and the people and approaches that have informed so much of the L&D profession.
Want Happy Customers? Invest in Product Education
Targeted product education processes benefit both your clients and employees. Boost engagement, lower churn, and turn clients into product experts.
6 Ways You Should Be Training Your Sales Team (for Better Business Outcomes)
Here are five sales training strategies that L&D teams and sales leaders can implement immediately to boost their team's efficiency.
Digital Learning Platforms: What UK Organisations Need to Consider
To help you find the right digital learning platform, we’ve compiled a list of questions you should ask before making a final decision.
9 Tips for Developing Training Materials In-House
These guidelines will help set your courses up for success, whether you're looking to support in-house experts or to develop training materials in-house.
From Trainer to Community Leader: Sugata Mitra and the Future of Remote Learning
Secret to remote learning success? Your grandma.
Dr. Robin Sargent’s ‘Do It Messy’ Approach to Instructional Design
In this L&D podcast recap, David James speaks with Robin Sargent Ph.D., Founder, Owner, and President of IDOL courses and Author of ‘The Do It Messy Approach,’ about the approaches and skills required for the instructional design profession to evolve and meet the demands of the modern hybrid workforce.
How to Create A Customer Education Strategy That Boosts Retention
In this guide, you’ll learn how to develop a solid customer education strategy that can help you win customer loyalty.
Jumpstart Your Customer Relationships: Free Client Onboarding Checklist
Increase customer loyalty and satisfaction with a stellar onboarding experience. Here's how to do that in 6 steps.
UK L&D: How to Get Buy-In on a New LMS for Training Your Employees
In this article, we’ll give you the arguments you need to present the business case for investing in an LMS for training. But first, you need to know how you’ll use your LMS within your L&D strategy.
3 Data-Based Ways To Prove Training ROI (+ Free Training ROI Calculator)
It’s not enough to show that your program is helping employees learn new skills. So, how do you put a dollar amount on a training program whose effects seem largely unquantifiable? We've got three ways to put a value on training return on investment–and a free calculator you can use right now.
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