Customer success starts here with 360Learning
Discover how companies drive customer education to increase retention and engagement
Clients are now onboarded and retrained faster than before, have a better training experience and require less resources from our teams. Our leadership was amazed by the results we achieved.
No more costly, repetitive 1:1 trainings. Quickly onboard and enable customers to realize value from day one with beautifully branded and endlessly customizable academies.
Personalize your customers' learning journey with private groups that have tailored elements such as banner images and welcome messages.
Attract your customers to courses with custom cover images and descriptions.
Reinforce your brand throughout the learning journey by adding your company logo and customizing your URL to reflect your brand.
Provide a custom URL for each group within the learning platform.
The 360Learning solution is at the heart of our training strategy. It is an ideal solution for modern training organizations looking to put digital training at the service of revenue growth and customer satisfaction.
Each customer is unique but you can’t manage them one-by-one. Deliver a customized experience at scale with group hierarchies. Organize users, set visibility rules, and share content dynamically. New users? Have them register to their group with a magic link.
Easily segment your customers into relevant groups or sub-groups equip with flexible confidentiality settings to ensure privacy
Share and adapt any course from one group to another to best fit the needs across all of your customers
Platform and group admins can assign user admins at the group level to invite, delete, and manage users within their group, without the additional admin rights.
Import users one-by-one, by CSV import, or let learners self register using a magic link, eliminating the need for their email address
Training with 360Learning combines agility and commitment, allowing us to deliver the right training content, at the right time and in the right way to foster a unique customer experience in each of our stores around the world.
Turn your customer training into a revenue stream with our end-to-end e-commerce integration.
Seamlessly collect payments and account for revenue from your trainings
Customers can browse through your course offerings and purchase the trainings
Stay on top of what courses your customers are taking
Create reporting and custom dashboards by pulling usage stats related to users, courses, and programs directly into your CRM or BI tool.
At Galeries Lafayette, we believe that technology is here to simplify and humanize the relationship with our customers. This is why we chose 360Learning, and we have not been disappointed: our course completion rates are above 90% across the board!
We're honored to be selected as one of eLearning Industry's top softwares for Extended Enterprise.