Customer success starts here with 360Learning
Discover how companies drive customer education to increase retention and engagement
Join over 1,700 teams who train their customers using 360Learning
Drive product adoption, improve retention, and increase upsells
❌ Without 360Learning, training your customers is repetitive and costly:
- It relies solely on 1:1 training
- User management takes hours each week
- Charging customers for training is a hassle
✨ Leverage 360Learning to create a customer training program at scale:
- Custom, private academies created in minutes
- Streamlined user management and flexible provisioning
- End-to-end e-commerce connector
Create the world-class training program your customers deserve
Onboard faster
Monitor consumption
Drive adoption
Automate processes
Grow revenue
Improve satisfaction
Drive results with 360Learning
Clients are now onboarded and retrained faster than before, have a better training experience and require less resources from our teams. Our leadership was amazed by the results we achieved.
Convert your learners into power users with custom academies
Launch academies in minutes
No more costly, repetitive 1:1 trainings. Quickly onboard and enable customers to realize value from day one with beautifully branded and endlessly customizable academies.
Customization
Personalize your customers' learning journey with private groups that have tailored elements such as banner images and welcome messages.
Courses
Attract your customers to courses with custom cover images and descriptions.
Your Brand
Reinforce your brand throughout the learning journey by adding your company logo and customizing your URL to reflect your brand.
Multi-domain
Provide a custom URL for each group within the learning platform.
Improve customer satisfaction through customer training
The 360Learning solution is at the heart of our training strategy. It is an ideal solution for modern training organizations looking to put digital training at the service of revenue growth and customer satisfaction.
Manage users at scale with automation and flexible provisioning
Automate the customer journey
Each customer is unique but you can’t manage them one-by-one. Deliver a customized experience at scale with group hierarchies. Organize users, set visibility rules, and share content dynamically. New users? Have them register to their group with a magic link.
Private Groups
Easily segment your customers into relevant groups or sub-groups equipped with flexible confidentiality settings to ensure privacy
Content Management
Share and adapt any course from one group to another to best fit the needs across all of your customers
User Management
Platform and group admins can assign user admins at the group level to invite, delete, and manage users within their group, without the additional admin rights.
User Provisioning
Import users one-by-one, by CSV import, or let learners self register using a magic link, eliminating the need for their email address
Train your customers with a path made just for them—in no time at all!
Training with 360Learning combines agility and commitment, allowing us to deliver the right training content, at the right time and in the right way to foster a unique customer experience in each of our stores around the world.
Let your customers effortlessly browse and purchase your training
Drive revenue through customer training and education
Turn your customer training into a revenue stream with our end-to-end e-commerce integration.
Payment Processor
Seamlessly collect payments and account for revenue from your trainings
Course Catalog
Customers can browse through your course offerings and purchase the trainings
Usage Tracking
Stay on top of what courses your customers are taking
Custom Reporting
Create reporting and custom dashboards by pulling usage stats related to users, courses, and programs directly into your CRM or BI tool.
Drive customer results
At Galeries Lafayette, we believe that technology is here to simplify and humanize the relationship with our customers. This is why we chose 360Learning, and we have not been disappointed: our course completion rates are above 90% across the board!
Recognized for excellence in customer training
We're honored to be selected as one of eLearning Industry's top softwares for Extended Enterprise.
Level up your customer training efforts
