The role of the Learning and Development department is at a critical juncture. Departments have more power and bigger budgets than ever before, but there is also more pressure than ever before to prove their value.
The C-suite is finally recognizing the value of L&D. U.S. companies spent $83 billion on employee training in 2019. That’s a 58% increase from a decade ago. But, with that influx of resources comes much higher expectations. Companies now expect L&D to play a pivotal role in the digital transformation and growth of the organization.
This is happening against the backdrop of a significant change in the way people work and learn driven by digital transformation and a multigenerational workforce. Team members are more physically distant yet more connected than ever. Traditional in-person seminars and all-day training sessions are losing ground to quicker bite-sized content that’s served up within the flow of work. Learning experiences can happen anywhere, and anyone can create them.