Want your SaaS product to be more profitable? Invest in your customers and prepare them to use your product.
We're thrilled to announce that Guillaume Vives is joining the 360Learning team as Chief Product and Technology Officer. Guillaume has achieved great things with Zuora, including building the Subscription Economy space. Now, he's here to take collaborative learning to the enterprise level.
If your customer onboarding program only focuses on retention, you're probably missing the mark. Here are 5 best practices to help you deliver what customers actually what from their onboarding experience.
Targeted product education processes benefit both your clients and employees. Boost engagement, lower churn, and turn clients into product experts.
In this guide, you’ll learn how to develop a solid customer education strategy that can help you win customer loyalty.
Increase customer loyalty and satisfaction with a stellar onboarding experience. Here's how to do that in 6 steps.
Speed up your journey to customer success with these free customer onboarding checklists and templates.
Customer onboarding is so crucial that 86% of customers say they would be more likely to remain loyal if they were provided with educational content.
73% of customers abandon a brand after three or fewer bad experiences. Luckily, effective customer training can help. See how.
We’ve got 3 examples of companies that adopted customer training programs that helped them reduce churn, shorten onboarding, and boost customer satisfaction.
When done right, customer education can speed up onboarding, decrease support tickets, and so much more.