What is Customer Enablement and 5 Best Practices for SaaS Customers
Want your SaaS product to be more profitable? Invest in your customers and prepare them to use your product.
Congratulations, G! Ex-Zuora CPO Guillaume Vives Joins 360Learning as Chief Product and Technology Officer
We're thrilled to announce that Guillaume Vives is joining the 360Learning team as Chief Product and Technology Officer. Guillaume has achieved great things with Zuora, including building the Subscription Economy space. Now, he's here to take collaborative learning to the enterprise level.
5 Best Practices to Boost Your Customer Onboarding
If your customer onboarding program only focuses on retention, you're probably missing the mark. Here are 5 best practices to help you deliver what customers actually what from their onboarding experience.
Want Happy Customers? Invest in Product Education
Targeted product education processes benefit both your clients and employees. Boost engagement, lower churn, and turn clients into product experts.
How to Create A Customer Education Strategy That Boosts Retention
In this guide, you’ll learn how to develop a solid customer education strategy that can help you win customer loyalty.
Jumpstart Your Customer Relationships: Free Client Onboarding Checklist
Increase customer loyalty and satisfaction with a stellar onboarding experience. Here's how to do that in 6 steps.
16 Free Templates to Cover Every Stage of Customer Onboarding
Speed up your journey to customer success with these free customer onboarding checklists and templates.
4 Tips for an Educational Customer Onboarding Process
Customer onboarding is so crucial that 86% of customers say they would be more likely to remain loyal if they were provided with educational content.
A Step-by-Step Guide to Customer Training That Scales
73% of customers abandon a brand after three or fewer bad experiences. Luckily, effective customer training can help. See how.
3 Real-Life Customer Education Examples and What They Can Teach Us
We’ve got 3 examples of companies that adopted customer training programs that helped them reduce churn, shorten onboarding, and boost customer satisfaction.
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