Want your SaaS product to be more profitable? Invest in your customers and prepare them to use your product.
In this interview, Audrey Jarre speaks to Andrés Peters, Chief Learning Officer (Head of Enablement, Leadership, and Learning) at Maestro Group, about his four-phased approach to formalized course design and how his team is standing out from the crowd.
Follow these seven steps to show first-time clients why onboarding is so important and educate them about your product or service.
If your customer onboarding program only focuses on retention, you're probably missing the mark. Here are 5 best practices to help you deliver what customers actually what from their onboarding experience.
Targeted product education processes benefit both your clients and employees. Boost engagement, lower churn, and turn clients into product experts.
In this guide, you’ll learn how to develop a solid customer education strategy that can help you win customer loyalty.
Increase customer loyalty and satisfaction with a stellar onboarding experience. Here's how to do that in 6 steps.
In this interview, Audrey Jarre speak's with Joe Ryan, Program Manager of Training at Maltego, about how he developed his deep dive investigation approach with the goal of freeing up SMEs' time, whilst ensuring their company’s domain knowledge is spread throughout the organization and that customers still receive high quality content.