For many L&D teams working in a fast-paced environment, striking a balance between quantity and quality of new courses is tricky. It's tough to develop a deep understanding of what people really want to learn, and tougher still to not only engage them but also utilize their expertise when developing learning programs.
So how do L&D teams' fast-growing companies work to scale their learning programs? We looked at organizations that are using 360Learning’s Champion solution features, and found some valuable insights demonstrating the impact they’ve had on the way their teams work.
Read on for some product insights that prove putting your people at the center is the most effective way to scale Collaborative Learning 🚀.
In our recent survey, 70% of respondents said that they should be the ones to identify their own Learning Needs—as opposed to their managers, L&D teams, or executives. Let that sink in: your employees want to decide what they need to learn to be successful in their careers, and at your company.
A lot of L&D teams still rely on inefficient training needs analysis processes, or asking managers to voice the Learning Needs of their teams. This means they aren't in sync with the people who know the needs of the organization best: the learners themselves. Our Learning Needs feature decentralizes this age-old process by allowing anyone to seamlessly submit a Learning Need as soon as it arises.
What happens when employees drive their learning needs? Organizations who have activated the Learning Needs feature have seen astounding effects on their learners:
Learners that have declared a Learning Need come back to the platform 2x as often, and stay for 25% longer
Compared to learners who have not declared a Learning Need or don’t have the opportunity to, users who have declared a need are coming back to the learning platform twice as many days per month and are spending 25% more time learning each time.
Those that have declared or upvoted a Learning Need are 30% more engaged
Not only are users who interact with the feature learning more often, but they are collaborating 30% more through actions like reacting to courses and engaging in forums.
Try it for yourself: Activating Learning Needs in your platform will help your team get a better understanding of what employees want to learn, while also prioritizing most useful needs based on upvotes and comments. Your employees will feel valued, driving their engagement and time spent learning.
Because L&D teams are not experts in every part of the business, they need help from subject-matter experts (SMEs) to create and collaborate on new training projects. Finding the right SMEs can be difficult and time-consuming, further delaying training delivery.
77% of respondents from our recent survey said they have valuable knowledge to share but haven’t been asked to. That’s a huge number of experts you’re potentially missing out on leveraging for learning programs.
Instead of spending time searching for experts, why don’t you let them come to you? Once a learner has submitted a Learning Need, experts can choose to volunteer to help with that need in 1-click. Companies that have given experts the opportunity to volunteer produced surprising results:
At least 1 expert volunteers to solve a Learning Need, on average
For every Learning Need submitted, there were between 1 and 2 experts that volunteered to help with that need, on average. Put simply: your experts want to help with learning programs. So why not make it easy for them?
Pro-tip: Let your experts come to you by giving them an easy way to:
Before you know it, all the time you used to spend tracking down experts will be freed up for you to work on other important initiatives.
Creating and launching learning programs at scale can feel like an impossible task. L&D teams are challenged with coordinating learning projects, including setting timelines, aligning stakeholders, and ensuring on-time delivery. As training projects multiply, the manual work of gathering content and sending reminders becomes more burdensome.
360Learning’s Project Tool makes it easy to align stakeholders, assign tasks and deadlines, and collaborate in one place. Increased visibility and a continuous feedback loop during the content creation process ensures that teams can deliver high-quality learning programs.
Organizations who are using the Project Tool have seen positive changes in the way their teams work:
After shifting to using projects, experts are completing +70% of tasks (up from ~25%)
Let’s break it down: L&D teams that are not working through the project tool to collaborate with experts are stuck with about 75% of the work (creating content, reviewing content, and facilitating discussion). We analyzed data for teams that switched to the project tool to manage new learning programs, and saw that after 3 months, subject-matter experts were owning 70% of the collaborative work. That’s a big shift from centralized work done primarily by L&D teams to decentralized, collaborative effort across experts.
Still not convinced? Not only does using the project tool decentralize work for L&D, but it also increases engagement and outcomes for experts:
In an average month, 30% of experts using projects publish a course (compared to 6% of those not using projects)
By enabling experts to create, review, and collaborate on learning programs all in one project space, they are able to go from kick-off to launch at record speed. By consolidating resources and communication into one space, experts no longer have to work in different channels like Slack, email, or other project management tools.
Start planning: Business Plan customers get access to two free projects. You can simply launch a project from a Learning Need or create one from scratch. Learn more here.
You can start scaling your learning programs through empowering your people with Learning Needs, expert identification, and our powerful project tool. The Champion Solution features are available to try out for free on the 360Learning platform.
Want to see the Champion Solution in action? Schedule a demo today.