#CLOConnect
How ServiceNow Builds Sales Rep Confidence with Compelling Product Stories
Everyone loves a good story. But good stories aren't just entertaining–they can also help your new sales reps build their confidence to attract new clients and expand your business. In this expert interview, Alyssa Clark of ServiceNow shows us how she does it.
We’re Celebrating 50 Episodes of CLO Connect! Join Our L&D Community for More Expert Insights
CLO Connect is turning 50! We're celebrating 50 expert L&D interviews with Volume 1 of our collected insights, and an invitation to join the CLO Connect community. From great onboarding to impactful customer education, we've got plenty of L&D tips and insights.
AstraZeneca’s 4-Step Playbook for Building New Digital Capabilities
Every L&D team is focused on staying ahead of the next big trends in technology. Come and hear how AstraZeneca designs learning experiences to help every one of its teams stay current with new digital capabilities.
How Qualtrics Built a Competency Diagnostic Tool to Focus on the Right Development Priorities
Setting the right development priorities is tough enough for a single person–for a whole organization, setting these priorities can seem impossible. Fortunately, Areebah Ajani from Qualtrics is here to share her top tips, including building a competency diagnostic tool.
Bluescape Software’s Solution to the Partner Enablement Puzzle: Great Customer Education
Partner enablement is a fantastic way to get more of your products in the hands of customers. But to get it right, you need a great set of resources. In this expert interview, we hear from Bluescape Software's Director of Customer Education about their solution to the partner enablement puzzle.
How Constellation Brands Flipped Classroom Training and Freed Their Subject-Matter Experts
Too much engagement with subject-matter experts can risk distracting people from their core responsibilities. In this expert interview, Maggie Romanovich of Constellation Brands tells us how she freed up subject-matter experts by flipping traditional classroom training.
Customer Education Matters: 5 Practical Steps from the Experts to Help Your Clients Level Up
More and more L&D teams are using customer education to help build closer client relationships. We’re here to explain why customer education is so important–and to show you 5 practical steps recommended by the experts to help your clients level up.
3 Great Ways Cisco Empowers Employees To Navigate Career Opportunities
Every company wants to empower employees to pursue career opportunities. But how can you offer the right tools and guidance to help them decide what to pursue? Josh Clark of Cisco breaks down his 3 top tips.
Snap’s 3 Techniques for Making New Sales Reps Feel Connected to Their Teams From Day One
How can sales enablement teams create the right onboarding programs to help new reps make important connections from Day 1? Jeff Lowndes of Snap Inc shares how.
How Gong Built a Performance Management Approach to Attract, Motivate, and Reward Ambitious People
Gong is growing at pace–but big fundraising and fast growth equals big expectations for employee performance. Senior Learning and Development Manager Ryan Giordano tells us how he uses performance management to attract, motivate, and reward ambitious people.
How Templafy Supports a Global Sales Presence With a 2-Person Sales Enablement Team
Sales enablement makes an outsized impact in every business. But how can you support a global sales presence with a team of just two? Sara Dee, Global Director of Sales Enablement at Templafy, shows us how she does it.
How WEX Uses Collaborative Learning to Capture and Replicate 3 Top Sales Behaviors
Sales enablement is the true engine room of every company, but it's one of the trickiest parts of every learning strategy. In this article, Jess Almlie of WEX shows us how she captures and replicates the 3 sales behaviors shared by every top WEX sales rep.
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