#CLOConnect
Connecting Specialist Roles: Gorgias’ Inter-Organizational Peer Mentoring Program
In the first interview of 2023, Audrey Jarre speaks to Christina Seow, Senior Talent & Career Specialist at Gorgias, about her inter-organizational peer mentoring program that connects isolated roles with people in similar roles in other organizations.
4 Defining Learning Culture Initiatives: Empathy-Guided L&D at Penn State Health
In this interview, Hillary Miller, Vice President Chief Learning Officer at Penn State Health, talks about how she is defining the learning culture at Penn State Health by applying empathy-guided L&D when designing learning initiatives that meet learners at their point of need.
The Performance Ecosystem: Rita Azevedo’s 5-Step Playbook for Supporting Subject-Matter Experts
In this interview, Sarah Tillett speaks with Rita Azevedo, Strategic Learning Partner Manager at Sana Labs, about her playbook for supporting SMEs in creating impactful content. We also discussed how best to prepare for stakeholder engagement meetings and the importance of measuring impact in ways that your stakeholders recognize.
Exceeding All Expectations: UC Berkeley’s 3 Pillars for Great Staff Development
In this interview, Audrey Jarre speaks with Angela Stopper, Chief Learning Officer at UC Berkeley, about how she is building Berekely as a true learning organization by applying a growth mindset and upskilling employees from within through their new performance evaluation program.
Designing Yourself Out of a Job: Jeffrey Nordrum's 4 Steps to Scaling Knowledge Management at Amazon
In this interview, Heather Blue speaks with Jeffrey Nordrum, Manager of Knowledge Management, Training, and Certification at Amazon, about his knowledge management journey, how he aims to design himself out of a job, and why integrating learning and knowledge management is key.
Independence and Confidence: How ShipHawk’s 'Flight School' Helps New Hires Upskill from Within
Every new hire needs independence and confidence to make the right start. In this expert interview, ShipHawk L&D Director April Petrey tells us how she works alongside subject-matter experts to help new starters upskill from within.
Freeing Up Subject-Matter Experts: Maltego’s 3-Step Deep Dive Investigation Approach for Unlocking Domain Knowledge
In this interview, Audrey Jarre speak's with Joe Ryan, Program Manager of Training at Maltego, about how he developed his deep dive investigation approach with the goal of freeing up SMEs' time, whilst ensuring their company’s domain knowledge is spread throughout the organization and that customers still receive high quality content.
The Adaptable Leadership Mindset: Ross Stevenson's 4-Step Approach to Measuring L&D Success
In this interview, Sarah Tillet speaks with Ross Stevenson, Head of Learning at Trainline, about how he combines his adaptability-based L&D leadership mindset and a performance consulting approach to collaborate with stakeholders in co-creating impactful products and services.
Learning as a Byproduct: Boehringer Ingelheim’s 3-Step Playbook for Leadership Performance Support
In this interview, Audrey Jarre speaks with Dr. Adrian Waite, Head of Talent, Leadership & Organization Effectiveness (India, Middle East, Turkey & Africa) at Boehringer Ingelheim, about how they are training leaders to make their teams’ collective working a more performative experience, and how they see learning as a desirable byproduct, not the end goal.
A 2-Part Collaborate, Learn, and Adapt Framework: Knowledge Management Storytelling at iDE
In this interview, Audrey Jarre speaks with Jake Meyers, Knowledge Manager at International Development Enterprises (iDE), about how many organizations would benefit from exploring the collaborate, learn, and adapt approach to learning.
Enabling Knowledge Sharing: CloudBlue’s 3-Step Approach to Learning Curation
Often, it can take a long time to train and equip new hires with the skills, knowledge, and confidence to start performing at the expected level. So, how can organizations cut down time to competency? In this expert interview, we hear from Francesc BoCo, Learning Experience Designer - Team Lead at CloudBlue who shares his three steps for facilitating knowledge sharing through learning curation.
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