Digital platforms make it easier to offer intuitive customer experiences, but your teams need the right learning support to deliver these experiences. We speak to Matt Donovan of GP Strategies about his five techniques to put this support at the heart of L&D strategy.
In the recruitment industry, relationships are critical. So, how does one of the world's leading recruitment firms maintain trusted relationships through COVID-19? We speak to Kristen McNamara of Robert Half about how immersive remote learning makes all the difference.
User-Generated Content is an excellent asset for engaging and motivating learners. On the other hand, curating a consistent library of content can be tricky. In this CLO Connect interview, we chat to Gaurav Maheshwari of Visa University about how he strikes the right balance.
L&D leaders have a key role to play in setting business strategy and matching teams with the right learning opportunities. In this CLO Connect interview, we chat with Kelli Dunaway of law firm Bryan Cave Leighton Paisner about being a strategic client partner.
2020 was a tough year for grooming. Fortunately, The Art of Shaving came to the rescue with their remote in-home consultations. In this interview, we talk to Director of Learning & Development Genevieve Bochanty about how she used remote training to prepare her team for the switch.
The best employee learning focuses what happens after training is delivered. In this expert interview, we speak with Learning Transfer Expert Fergal Connolly about how learning transfer can help boost training retention and performance.
The COVID-19 pandemic has really raised the stakes for employee engagement - especially for people who aren't used to working from home, such as field sales reps. In this interview, we speak with Joe Wilmoth of Dermira on how he keeps employee engagement high during uncertain times.
Organizations with a strong technical focus sometimes find it tough to develop the right people strategy. In this interview, we speak to Thane Bellomo of energy provider Exelon to find out how he achieved exactly that.
For one of the world's leading professional services firms, choosing the right L&D strategy can be a complicated task. In this interview, I talk to Theresa Cook, Director of L&D at PwC Luxembourg, about her 4-step approach to getting it right.
Diversity is critical for every business. In this interview, we'll hear about how Coca-Cola İçecek nurtures and celebrates its diverse workforce through self-guided learning.
The stakes are high for every new L&D leader. In this interview, Bill Ball, Director of L&D at DISYS, tells us how he made a big impact in his first year - including driving a 30% increase in sales meetings.