Introducing AI-Powered Smart Review: Shift From Legwork to Leading Strategy

What if you could dedicate more time to strategic L&D initiatives? Our exciting new feature, bringing AI-powered real-time feedback to open questions, is designed to make that a reality.

As an L&D Manager, you probably spend a good chunk of your day on manual tasks: filling out spreadsheets, merging data…and in all likelihood, correcting a dizzyingly long list of open-ended questions from various courses.

Is this really the best use of your team? We don't think so. That's why our smart review feature, with AI-powered real-time assessment of open questions, is purpose-built to help L&D teams reclaim their time and scale upskilling globally. This is practical, purposeful innovation, not just AI hype, designed to solve your biggest challenges.

Let’s see exactly how our smart review feature can free up your time.

The bottleneck you know all too well: manual assessments

Open-ended questions are powerful for assessing deeper understanding and critical thinking. The problem? Manually reviewing and providing feedback for thousands of learners is time-consuming and costly. This manual validation creates a significant bottleneck, limiting effective use of open questions at scale. With stretched L&D resources, excessive time spent on assessments prevents focus on strategic work like designing learning strategies, and identifying and filling skill gaps.

Introducing smart review: your path to scalable upskilling

360Learning’s smart review directly tackles this challenge. Our AI assesses open-ended questions in nearly 30 supported languages. When a learner submits an open-ended answer, our AI provides instant, language-agnostic feedback and immediate validation. 

Instructors can even provide a correction guide that the AI follows, ensuring feedback aligns perfectly with company policies and pedagogical standards. This real-time interaction helps learners understand mistakes, reinforcing correct understanding and keeping them engaged. 

For L&D teams and content creators, this means no more manual review (and no need to be proficient in 30 languages!). You gain scalable use of open questions, consistent assessments, reduced workload, and streamlined validation. 

Smart review in action: common use cases

Imagine your new joiners needing to nail process understanding, your customer success team to improve handling customer complaints, or your managers across continents to hone conflict management skills. Traditionally, providing personalized, actionable feedback on these nuanced skills for a distributed workforce would be a monumental, if not impossible, task for any L&D team. 

Smart review provides instant, contextual feedback, fostering a continuous, conversational exchange that highlights strengths and areas for improvement, just as if an expert coach were present. 

This allows your learners to practice, refine, and master critical skills like communication, problem solving, leadership, just to name a few–without overwhelming your limited L&D resources with manual reviews and validations. It transforms what was once a time-consuming assessment headache into an efficient, continuous learning loop that truly accelerates upskilling globally.

How smart review delivers strategic value for L&D

Smart review empowers your L&D team to shift from reactive tasks to proactive, strategic initiatives:

• Maximize L&D efficiency: Automate time-consuming assessment validation, freeing resources for strategic initiatives, like identifying skill gaps or analyzing program impact.
• Scale personalized learning: Remove feedback bottlenecks, making applied learning accessible to all employees. Offer nuanced, effective experiences that resonate with individual needs, driving deeper upskilling.
• Drive global skill development: Support consistent upskilling worldwide. Real-world practice with immediate feedback in nearly 30 languages means accessible, quality training without budget-breaking localization.

Beyond just efficiency: enhancing the learner experience

Beyond efficiency, smart review enhances the learner experience:

• Engaging & interactive: Instant feedback keeps learners motivated, enabling a fluid, continuous learning journey without waiting for instructor review.
• Reinforced knowledge: Immediate feedback corrects misconceptions on the spot, improving retention and fostering deeper understanding.
• Self-paced & accessible: Learners progress at their own pace with instant guidance, supporting flexible models and consistent upskilling for diverse needs.

Confident AI adoption with 360Learning

When it comes to AI in learning, concerns around data security and control are front and center—and rightly so. That’s why 360Learning’s AI is purpose-built for L&D, operating in a secure, fully compliant environment. 

We prioritize strict data protection and GDPR compliance, giving your team peace of mind. You retain full control over your content, with the ability to review, edit, and approve AI-generated outputs. This isn’t AI for AI’s sake—it’s AI designed to support your learning goals responsibly.

But security is just one part of the equation. Many L&D professionals worry that AI could dilute the human element in learning. With 360Learning’s smart review, that balance is preserved. Instructors have full visibility into every learner-AI interaction, and when the AI encounters a complex case, the system flags it for human validation. This ensures that learners receive meaningful, personalized feedback—where it matters most.

By removing time-consuming admin tasks and enabling faster, smarter course creation, smart review empowers your team to scale personalized upskilling—without sacrificing quality. The result? More time to focus on the strategic initiatives that drive real business impact.

Ready to see our AI in action?
Schedule a demo to explore how this new feature can transform your L&D strategy.