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Artificial intelligence is transforming the way L&D teams create, deliver, and optimize training—and at 360Learning, we're putting that power directly in your hands. Our suite of AI features is designed to help you build impactful learning experiences faster, personalize content at scale, and prove the value of training with real business outcomes.
Here are some of the most frequently asked questions we receive about 360Learning’s AI features and functions. We’ll break down how AI tools work in L&D, what problems they solve, and why they make learning more efficient, engaging, and aligned with your organization’s goals.
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AI-powered learning leverages artificial intelligence to automate and enhance various aspects of the learning process. 360Learning integrates AI to streamline course creation, enhance and transform learning experiences, and manage skills development.
This includes (but is certainly not limited to) transforming documents into courses, generating quizzes, conducting smart reviews, and providing personalized content recommendations, all aimed at improving efficiency and learner engagement. AI also delivers more precise analysis and suggestions to improve your learning strategy.
360Learning's AI stands out by combining advanced automation with human oversight. Features like customizable prompts let L&D teams guide AI outputs to ensure alignment with company culture and compliance standards. This is purpose-built, on an end-to-end platform that delivers real impact to organizations.
More fundamentally, 360Learning is proudly designed as a collaborative learning platform. AI helps you involve subject-matter experts easily, and makes the process of developing, authoring, and improving course materials simple and efficient for non-L&D professionals.
Organizations aiming to accelerate training development, personalize learning paths, and efficiently manage skills development benefit significantly. L&D professionals can reduce their own manual workload, while learners receive tailored content that aligns with their roles and career goals.
360Learning uses generative AI, natural language processing (NLP), and machine learning techniques to power features like course creation, content recommendations, and skills tagging. These technologies enable human-in-the-loop automation for both administrators and learners, enhancing speed, scalability, and relevance.
In the backend, we use Microsoft Azure OpenAI services, incorporating advanced language models such as GPT-4, GPT-3, Codex, and DALL·E. These technologies enable features like AI-assisted course creation, automated quiz generation, and skill suggestions.
360Learning uses both generative and predictive AI. Generative AI helps create course content, quizzes, and translations. Predictive AI is used to recommend personalized learning paths and content based on user data and engagement patterns.
Artificial intelligence automates several tasks within 360Learning, including:
360Learning’s AI addresses challenges such as:
These solutions enhance efficiency and effectiveness in learning and development initiatives.
The platform offers AI-powered tools that can generate full courses—including descriptions, content and questions—from minimal input, such as a title or existing document. This accelerates the course development process and ensures consistency across training materials.
Yes, you can update and edit all course content once generated. We also provide prompt management tools to help your teams use AI prompts effectively and efficiently.
Yes, 360Learning's AI analyzes learners' roles, skills, and learning history to recommend relevant courses and content, facilitating personalized learning journeys.
Yes, 360Learning's AI can generate and translate courses automatically into 30+ languages, facilitating multilingual content delivery and supporting global teams.
360Learning's AI leverages data from learners' profiles and interactions to provide accurate and relevant course recommendations. The system continuously learns and adapts to improve the relevance of its suggestions over time.
The AI facilitates the transformation of internal documents and expert knowledge into structured courses, ensuring that valuable organizational insights are retained and disseminated effectively.
360Learning also subject-matter experts to create courses in minutes. This means you can efficiently capture and share SME knowledge, without requiring hours or days of their time.
Yes. 360Learning’s AI supports skills-based learning by automatically tagging course content with relevant skills, and matching learners to courses that align with their role and career goals. This helps organizations identify and close skills gaps more effectively.
Implementation timelines can vary based on organizational needs, but 360Learning's AI features are designed to deploy quickly. Tools like the AI-powered course builder enable quick content creation, facilitating faster rollout of training programs.
If you already have a 360Learning account for your organization, our AI-powered tools are deployed by default.
No specialized technical or AI expertise is required. 360Learning's AI tools are user-friendly and designed for L&D professionals, with intuitive interfaces and guided prompts to assist in content creation and management.
360Learning integrates with various platforms, including Salesforce, to streamline learning processes. The Slack and Teams integrations send training notifications when it’s time for employees to take a course.
360Learning has more than 50 integrations with software partners, including HR, finance, communications, planning, and talent management tools.
The platform's API also allows for custom integrations with countless other systems.
360Learning offers integrations with various platforms, including:
These integrations facilitate content embedding, user synchronization, and calendar management. You bring the value and efficiency of AI from your LMS to these larger platforms.
See the complete list of 360Learning integrations.
Yes, 360Learning provides APIs for custom integrations, enabling automation and data exchange related to users, groups, courses, paths, and programs.
Our platform is GDPR-compliant and fully adheres to the 2024 EU AI Act. We ensure ethical AI use by never reusing prompts or AI outputs to train public models. Data is retained for a maximum of 30 days and access is strictly limited to authorized personnel for the purpose of investigating misuse.
We do not use customer data to train public AI models.
Learn more about our security and compliance standards.
The AI utilizes data such as course content, learner profiles, and interaction history to generate content and recommendations. This information helps tailor learning experiences to individual needs.
Data is stored securely in compliance with international standards, and access is restricted to authorized personnel. 360Learning ensures that data handling aligns with privacy regulations and best practices.
360Learning employs high-level filters and control functionalities provided by Microsoft Azure OpenAI to ensure content accuracy and prevent the generation of biased or inappropriate material.
360Learning encourages users to review AI-generated content before publication, promoting transparency and accountability in AI-assisted content creation.
AI enhances engagement by delivering personalized content, reducing time to competency, and providing interactive elements like quizzes and tailored learning paths that align with learners' roles and interests. AI-powered authoring tools empower subject-matter experts, meaning learners benefit from expert-led training in their specific business context.
You create more tailored, relevant courses with far less time and effort.
360Learning utilizes tools like Data Connect to provide access to raw learning data, allowing organizations to analyze learner engagement, course completion rates, and other key performance indicators to assess the impact of AI-generated content.
Yes, 360Learning offers analytics and reporting tools that track learner progress, course completion rates, and engagement metrics, enabling organizations to assess the impact and ROI of their training programs.
Organizations have reported significant time savings in course creation and improved learner engagement. For instance, users have noted the ability to transform documents into courses within minutes, enhancing efficiency and scalability.
While AI is a powerful tool, it's essential to review AI-generated content for accuracy and relevance, especially in compliance or highly specialized training areas. Human oversight ensures that the content meets specific organizational standards.
360Learning offers comprehensive support, including a knowledge base, customer service, and training resources to assist users in effectively utilizing AI features and addressing any challenges that arise.
360Learning continuously enhances its AI functionalities, with regular updates and new feature releases aimed at improving user experience and meeting evolving learning needs.
Updates and new features typically roll out every three weeks.
Recent updates include AI-suggested skills in courses and the ability for admins to launch upskilling campaigns. 360Learning continues to evolve its AI features to better support learning and development needs.
Other enhancements to come include situational training, adaptive learning, and conversational business intelligence. All aimed to create more impactful, performance-oriented learning and development.