The Right Content, to the Right Person, at the Right Time: 360Learning x SAP Makes Knowledge Accessible to Arkema’s Global Workforce

Challenges

Arkema was looking for an innovative training solution to address a complex equation:

Something had to change to support Arkema’s global ambitions.

Solution

Defining a new ambition

Before considering a solution, the L&D team at Arkema set new goals for its digital learning strategy:

A few months later, Arkema’s MyLearning platform, powered by 360Learning, was ready to launch across the group’s geographies. 

Following the successful launch, let’s review the three main pillars of this project.

Connect HR and L&D strategies to engage employees

Since Arkema uses SAP Successfactors for its LMS and HRIS, the new Digital Learning solution had to connect with the existing system. 

With a modern LMS and a dedicated SAP SuccessFactors connector, 360Learning was able to seamlessly integrate with the existing HRIS, bringing together HR workflows and the learning catalog into SAP SuccessFactors. With its open platform approach and over 300 applications available in the SAP Store, SAP SuccessFactors was also able to easily sync with 360Learning.

This partnership combines the best of digital human capital management and collaborative learning solutions into an intelligent ecosystem. By automatically importing learning statistics from 360Learning into SAP SuccessFactors, Arkema’s L&D team can better understand the impact of training on the HR strategy and avoid hours of double data entry.

Users navigate their learning environment through a single entry point for a 100% integrated experience via a SSO (Single Sign-on) connection:

• Learners browse online and blended learning catalogs, and are redirected to 360Learning

• Authors create training courses on 360Learning’s authoring tool

• Managers analyze team learning statistics, and validate blended training workflows

With this synchronization, learning analytics from 360Learning are uploaded into the SAP Successfactors LMS, under the “completed training” tab.

Gauthier attests to the ease of use of this new workflow:

Aggregating a rich content catalog into the flow of work

Next up, the Arkema team wanted to address learning needs by breaking down barriers to knowledge, and achieve upskiling at scale.

With 360Learning’s LXP features set, learners access the best libraries of soft skills training courses produced by leading institutions, all aggregated on the HRIS portal. In a couple of clicks, the course will launch on 360Learning, all seamlessly operated via SSO.

With teams distributed across 55 countries, one might think providing learning experiences personalized for specific languages could end up in an L&D admin nightmare. Think again! With its Globalization solution designed for multilingual training management, 360Learning supports Arkema’s global L&D vision. By automatically surfacing courses in the learner’s preferred language, 90% of Arkema employees access training in their native language, without admin hassle.

Gauthier speaks to the impact of the Globalization solution:

Capturing and sharing internal expertise in collaborative academies

In a sector as complex as specialty chemicals, internal experts play a key role in passing on the right techniques, supported by a strong culture of mutual support within the Arkema group.

This couldn't be a better environment for 360Learning's collaborative learning academies. Thanks to the authoring tool and its intuitive UX, business experts can create modules in less than 17 minutes, without any prior expertise in instructional design.

Gauthier shares that this capability proved decisive during the project pilot:

To capitalize on in-house knowledge, Gauthier and his team took matters one step further by breaking down the barriers to creation, making it possible to create training courses truly relevant to teams working on the field. With a link directly available on Arkema's intranet, employees can easily volunteer to receive author permissions and start creating their own courses to address their team's needs. Gauthier shares that his team frequently receives new requests from aspiring content creators.

In addition to helping their peers, internal knowledge sharing champions reap the rewards of their commitment in real-life, too. HR teams and managers are notified whenever in-house authors have published more than five training courses.

Results

Following the launch of the MyLearning platform, all indicators exceeded Arkema’s L&D team’s expectations:

Next steps

Following this successful launch, the L&D team is better equipped than ever to meet the immense challenge of bridging the skills gap. A challenge that Gauthier sums up in one phrase: "finding the right talent, the right position at the right time, with the right skills." 

In the future, Arkema can count on the 360Learning Upskilling Playbook to achieve its transition to a skills-based organization. By building an AI-powered dynamic source of truth for skills, 360Learning customers will be able to structure their skills data by tagging jobs with skills requirements and administering employee skill assessments.