Instant Answers, Zero Friction: Introducing AI Companion – Search Mode

If learning is the key to business agility, why is finding the right information still so hard? For Learning and Development teams, the pressure is on to ensure every employee has the knowledge they need to adapt, innovate, and perform—right at their fingertips. 

But when critical information is buried in courses, videos, or documents, finding the right answer can feel like searching for a needle in a haystack. This wasted time isn't just frustrating for employees; it's a barrier to agility and growth.

At 360Learning, we believe that collaboration leads to better learning, and the right technology can amplify that collaboration to drive real business impact. That’s why we’re thrilled to introduce our latest product update, headlined by a game-changing new feature: the AI Companion - Search Mode. It’s designed to eliminate the friction of finding information and make your organization’s collective knowledge more accessible than ever before.

Let’s see how, below:

Get answers on demand with an intelligent, conversational search

Imagine your learners could simply ask for the information they need and get an instant, accurate answer. That’s the reality with the new AI Companion.

Integrated directly into the 360Learning platform, the AI Companion is an intelligent search tool that lives in a dedicated side panel. Users can interact with it using natural, conversational language—no complex keywords or search filters required.

Employees often struggle to pinpoint specific information within vast libraries of learning content, wasting valuable time that could be spent on core tasks. The AI Companion cuts through this information overload by providing immediate, relevant answers. 

A user can ask, "What are the five steps for handling a customer objection?" and receive a direct answer sourced from a sales training course, without having to find the course and watch the entire video. This turns your learning platform into a true performance support tool, delivering knowledge at the moment of need.

Unlock the full value of your organization’s collective knowledge

Your organization's most valuable knowledge often lives inside the heads of your internal subject-matter experts (SMEs). A core part of our philosophy is empowering these experts to share their knowledge through collaborative learning. But creating content is only half the battle; ensuring it gets found and used is what drives impact.

The AI Companion is seamlessly integrated with our collaborative learning DNA. It doesn’t just search through off-the-shelf courses. It delves into the rich, proprietary content created by your own SMEs, from onboarding guides and technical explainers to best-practice documents.

This capability ensures that the unique expertise that differentiates your business is always on tap. It maximizes the return on your content investment by making every piece of knowledge—no matter who created it—easily discoverable. For L&D teams, this means you can confidently decentralize content creation, knowing that your employees will always be able to find the invaluable insights shared by their peers.

Build a foundation for the future of talent development

The AI Companion - Search Mode is more than just a powerful search tool; it's the foundational first step in our vision for a holistic AI partner. We’re building an integrated AI experience designed to support everyone across all their L&D tasks—from learning and development to administration and strategic insights.

Upskill from within, faster than ever

We’re excited to see how the AI Companion will help you and your teams close skills gaps and unlock new levels of performance. By making knowledge instant, accessible, and conversational, we’re one step closer to a world where every team can upskill from within to meet any challenge. 

Ready to see how the AI Companion can transform your organization's learning culture? Schedule a personalized demo with one of our experts today.