Product Update: Meet Your New AI Companion for Smarter Search and Strategic Upskilling

The L&D world is buzzing with talk of AI, but how much of it is actually making a difference? Research from Fosway Group reveals a stark reality gap: only 11% of promised vendor AI features are actually live.

At 360Learning, our vision has always been to deliver purposeful AI that amplifies human impact, not replaces it. We believe technology should supercharge the collaborative learning that already happens within your organization, solving real pain points instead of chasing trends.

As you scale collaborative learning, your internal knowledge base becomes your most valuable asset. But a new challenge arises: how do you ensure employees can find the exact answer they need, right when they need it?

That’s why we’re thrilled to move beyond the hype and introduce the next step in our AI vision: the 360Learning AI Companion. 

This isn't just another chatbot; it's a foundational, intelligent partner integrated into the heart of the platform, designed to support every user. The journey begins today with its first release, Search Mode, which transforms how your teams find information by allowing them to chat directly with your learning content. And this is just the start—the AI Companion will continuously evolve with new modes to support everything from personalized coaching to administrative automation.

Let's dive into what your new intelligent partner can do today.

Get instant answers and boost employee productivity

No one has time to scrub through a 30-minute video to find a two-sentence answer. When employees can’t find the information they need to do their jobs effectively, productivity dips, and engagement suffers. The AI Companion is here to change that.

Find exactly what you need with AI Companion's Search Mode

The AI Companion’s debut capability  is Search Mode. It transforms content discovery from a frustrating search into a simple conversation. Now, learners can ask specific questions in natural language and get immediate, precise answers drawn from all the learning content within your platform.

 Imagine a sales rep is about to jump on a call and needs a quick refresher on a competitor's key weakness. Instead of frantically searching through the "Competitor Battlecards" course, they can simply ask the AI Companion, "What are the top three differentiators between us and Competitor X?" and get an instant, actionable summary. 

This is learning in the flow of work, made easy.

Get contextual answers fast with the AI Companion.

Tap into your company's unique expertise, instantly

Our core belief is that collaboration leads to better learning, and the AI Companion is the next step in enhancing that experience. It goes beyond searching through formal course content. It also taps into the wealth of proprietary knowledge shared by your internal subject-matter experts (SMEs) through collaborative learning Academies. 

This means the AI Companion surfaces not just the "official" knowledge, but the practical, on-the-ground expertise that makes your organization unique. It helps you capture and share organizational wisdom at scale, truly empowering you to practice performance-driven L&D.

A glimpse into the future of the AI Companion

Search Mode is just the beginning. The AI Companion is a foundational tool that will evolve to become an indispensable partner for every user. Future updates will introduce new modes for:

• Gaining strategic insights: Move from manual analysis to strategic optimization by asking the Companion critical questions like, "What are the most common knowledge gaps from last quarter's onboarding feedback?" to pinpoint skills gaps and refine your learning programs. 
• Automating administrative processes: Imagine simply asking the Companion to, "Enroll all new sales hires from the last quarter into the onboarding path," or "Send a reminder to everyone who hasn't completed their compliance training."
• Providing personalized coaching: Learners will be able to track their upskilling goals by asking, "I want to become a team lead. Can you build me a learning path with the most relevant courses?" or "Help me practice for my upcoming presentation on Q4 results."
• Offering context-aware support: Get instant help right when you need it by asking questions like, "How do I add a video to the course I'm editing?"

By automating routine tasks and offering personalized support at scale, the AI Companion will streamline workflows and enhance operational efficiency. This allows your team to focus less on manual processes and more on what you do best: driving learning that achieves business goals.

The future of learning is collaborative and intelligent

The AI Companion is more than a feature—it’s our commitment to building innovative tools that supercharge human interaction, not replace it. By making your organization's collective knowledge instantly accessible and providing the tools to turn data into strategic action, we’re empowering L&D teams to elevate their impact and prove their value.

Ready to see how the AI Companion can transform learning at your organization?

Schedule a personalized demo with our team today.