The L&D Maturity Model

Take L&D to the next level

Thousands of hours of analysis. Hundreds of conversations with industry innovators.  25+ years of global L&D leadership.

All distilled into one framework to help you level up L&D.

See the Maturity Model

What industry leaders are saying about the L&D Maturity Model

The L&D Maturity Model

For each of the 7 themes, select the level that best reflects your current L&D function. You can download your results, the full model, and helpful resources below.

Your self-assessment results

Learning strategy

Assess how your overall learning strategy is defined, how it impacts the business, and how many use cases it covers.

See a curated list of resources for learning strategy here.

Select your level

Informal strategy: undefined, typically centered around one core use case, and designed for L&D to receive and fulfill requests.

Typically covers 1 core use case

Compliance

KPI:

1 core use case covered

Generic strategy: defined at the L&D level, centered around all core use cases but no business use cases, and designed to keep the business operating at status quo.

Typically covers 1–3 of the following core use cases:

Compliance
Global onboarding
Employee and leadership Development

KPI:

1–3 core use cases covered

Employee-oriented strategy: the L&D strategy drives core use cases while some business units define specific learning use cases to improve performance and growth within their teams.

Typically covers 1–3 of the following core use cases:

Compliance
Global onboarding
Employee and leadership Development

Typically covers 1–3 of the following business use cases:

Sales enablement
Partner/customer training
Field training
Software training
Functional onboarding

KPI:

1–3 core and 1–3 business use cases covered

Business-oriented strategy: the HR and L&D strategies are developed and aligned to the business strategy. They are centered equally around core and business use cases, and designed to drive progress with strategic business initiatives.

Typically covers all 3 of the following core use cases:

Compliance
Global onboarding
Employee and leadership Development

Typically covers 3+ of the following business use cases:

Sales enablement
Partner/customer training
Field training
Software training
Functional onboarding

KPI:

3+ core and 3+ business use cases covered

Skills-based learning strategy: defined at the organizational level, centered around core, business, and skills use cases, and designed to develop workforce resilience, readiness, and mobility.

Typically covers all 3 of the following core use cases:

Compliance
Global onboarding
Employee and leadership Development

Typically covers 3+ of the following business use cases:

Sales enablement
Partner/customer training
Field training
Software training
Functional onboarding

Typically covers 1–3 of the following skills use cases:

Leadership model
Functional upskilling
Functional reskilling

KPI:

3+ core, 3+ business, and 1–3 skills use cases covered

Download the L&D Maturity Model

Includes: the full L&D Maturity Model, resources you can reference as you level up, and the results of your self-assessment (if you’ve completed it).

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If you're a 360Learning customer, you can discuss the L&D Maturity Model and review your results with your Client Success Partner.

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