360Learning can now sync your training data with your Salesforce platform.
Boost sales performance and customer service by providing training in the flow of work to your current workforce.
Draw direct correlations between training and performance data such as sales revenue or completing service tickets.
Analyze individual performance data in Salesforce to be able to provide the right training at the right time for your employees.
Once activated and selected as part of your Salesforce package, the training data from 360Learning will appear within the Salesforce custom Reports and Dashboards for Marketing Cloud, Sales Cloud or Service Cloud.
Reports will be generated for the following Salesforce profiles: users, contacts and leads. When one of these categories matches a user in 360Learning, all relevant training information is automatically synced.
This training data will include:
Activating the connection between 360Learning and Salesforce is very simple and can be done within the 360Learning platform. Should you require any assistance, your 360Learning account manager will guide you through the steps.