Every year, Mitsubishi Electric installs and maintains 600,000 heat pumps and air conditioning units around the world. To ensure a consistently high quality of service, they need to train thousands of customer engineers. This is already a tough job, but the COVID-19 lockdown made it even harder.
For Mitsubishi, meeting this challenge meant finding a new way to scale their training, capture expert knowledge, and stay flexible despite the shift to remote working. They also needed a way to quickly create courses, ensure quality content, and track training completions.
The answer? Flexible online training delivered with Collaborative Learning.
We hope to see you there!