In this ebook, we explore five of the biggest challenges to in-store retail in 2020. As an L&D, you'll be equipped with the tools and insight to ensure your stores win in 2020.
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Managing staff turnover
High staff turnover has always been an issue in retail, with over 25% of retail workers in the UK either changing jobs in the last year, or strongly considering it now.
Unifying the in-store experience
Customers are looking for consistent brand experiences no matter where they go. For businesses managing multiple channels, this can be tough to achieve.
Challenges for 2020 in the retail industry
The world of retail is always changing. For learning & development managers, this means in-store retail learning needs to change, too. No matter what 2019 had to offer, 2020 will bring a new set of challenges for brick and mortar stores. Customers will continue to do more of their shopping online, raising the bar to find new ways to attract people with unique and memorable experiences.
In this ebook, we’ll explore five of the biggest challenges to in-store retail in 2020, and will outline some great learning tools and strategies for how to turn these challenges into opportunities for growth.