360 Event
March 12, 11:30 AM - 6:15 PM

L&D Next Live London 2026

L&D Next 2026 Live in London: Where Purposeful AI Meets Performance-Driven Leadership.

Your journey to performance-driven, AI-enabled L&D continues in London, and we’ve got big plans for you!

On Thursday, March 12th, from 12:30pm – 7.15pm, we’re gathering a curated group of senior L&D and HR leaders for an exclusive in-person summit at the Riverside Rooms in the iconic County Hall. And if you’re reading this, you’re invited!

Get ready for a high-impact afternoon of learning and connection, highlighted by the following:

  • Keynote by David James, host of the #1 podcast in L&D and Chief Learning Officer at 360Learning, on how L&D must evolve to drive strategic business performance in the age of AI and AI agents
  • Sessions on the most pressing topics shaping L&D today, including practical applications of AI and LLMs, the rise of agentic workflows, and how to move L&D from a cost center to a performance engine
  • Workshops to help you define clear and actionable strategies within your organization on topics such as Collaborative Learning and Learning Decentralization as well as defining your L&D Story and Brand, learning from best-in-class companies: Heineken and Merlin Entertainment themselves
  • Curated peer networking and closing reception, so you can connect with and learn from the most forward-thinking L&D and HR leaders in the UK — with stunning views of the RiverThames and Big Ben
  • Meet the 360Learning team and product experts, ready to answer your questions and share best practices on scaling impact through AI-driven collaborative learning

This is a one-of-a-kind opportunity to learn and connect with fellow L&D leaders in an intimate, senior-level setting. Check out the full lineup below and reserve your spot soon — space is limited!

Location

Riverside Rooms, County Hall, London SE1 7PB, United Kingdom

Agenda

Thursday, March 12
11:30 AM

Registration & Networking

Kick off the afternoon with coffee, snacks, and networking opportunities with peers from leading organizations.

12:15 PM

Opening remarks

Presented by Benjamin Marchal, 360Learning CEO.

12:30 PM

Beyond the Hype: How LLMs are Practically Reshaping Our Work

Beyond the hype, AI is re-engineering the global economy. Join David James, CLO of 360Learning, to discover how LLMs practically reshape L&D, and why now, more than ever, "content creation" alone isn't enough. Learn to close skill gaps, decentralize content to SMEs, and drive real business performance.

1:00 PM

Brewing Up Expertise: Heineken's Playbook for Collaborative Learning and Decentralized L&D

Use case Session presented by Bas Roelofs, Learning Experience Manager & Raquel Ferreira, Learning Experience Specialist.

Explore how Heineken is embracing decentralization by empowering subject-matter experts to collaborate with L&D in creating high-quality learning. Discover the strategies, structure, and benefits of moving beyond centralized design to a collaborative learning model.

1:30 PM

The Next-Gen SME: Streamlining Content Creation with AI-Powered Collaborative Learning

Hands on Workshop.

As AI reshapes how knowledge is captured and shared, the role of the subject-matter expert is evolving. This workshop explores the synergy between human expertise and AI-driven collaborative learning. Learn how to design engagement strategies and apply AI tools that accelerate content creation, reduce bottlenecks, and enable SMEs to contribute with clarity, confidence, and speed.

2:15 PM

Refreshments & Peer Discussions

Enjoy a hot drink and snacks while networking with your peers.

3:00 PM

The Magic (and Impact) of Learning: How to use Storytelling to Boost Learner Engagement

Use case Session presented by Merlin Entertainment James Clemence, Global Digital Learning Manager.

Hear how Merlin Entertainments uses storytelling to craft meaningful and engaging learning experiences. Discover their approach for building immersive learning journeys that spark curiosity and deliver real results, reminding us why human creativity and narrative design matter more than ever in an age dominated by AI tools.

3:30 PM

Defining Your L&D Story, Brand, and High-Impact Learner Experiences

A hands-on workshop to define your L&D story and brand. Discover practical frameworks to help you craft compelling learning narratives and design impactful experiences that resonate with your audience and deliver consistent, high-value engagement.

4:15 PM

Wrap-up session: the future of L&D

By David James, CLO of 360Learning

4:45 PM

Cocktail reception

Networking Reception with River Thames and Big Ben Views.