L&D Next Live London 2026
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L&D Next 2026 Live in London: Where Purposeful AI Meets Performance-Driven Leadership
Join a gathering of L&D and HR professionals in London on Thursday, March 12, 2026, to master strategic transformation in the age of AI.
This summit provides a clear roadmap to leveraging AI, moving beyond the hype and into practical, measurable application. Your hosts, 360Learning Director of Customer Success UK Mike Collins and CLO David James, will guide the day, focusing on the essential pivot L&D must make to drive strategic business performance.
Conclude the day with dedicated networking time over refreshments, enjoying stunning views of the River Thames and the iconic Big Ben. This is your opportunity to collaborate with peers and walk away with a practical plan to ensure L&D is the engine of your organization's success.
Location
Riverside Rooms, County Hall, London SE1 7PB, United Kingdom
Agenda
Registration & Networking
Kick off the afternoon with coffee, snacks, and networking opportunities with peers from leading organizations.
Opening remarks
Presented by Benjamin Marchal, 360Learning CEO.
Beyond the Hype: How LLMs are Practically Reshaping Our Work
Beyond the hype, AI is re-engineering the global economy. Join David James, CLO of 360Learning, to discover how LLMs practically reshape L&D, and why now, more than ever, "content creation" alone isn't enough. Learn to close skill gaps, decentralize content to SMEs, and drive real business performance.
Brewing Up Expertise: Heineken's Playbook for Collaborative Learning and Decentralized L&D
Use case Session presented by Bas Roelofs, Learning Experience Manager & Raquel Ferreira, Learning Experience Specialist.
Explore how Heineken is embracing decentralization by empowering subject-matter experts to collaborate with L&D in creating high-quality learning. Discover the strategies, structure, and benefits of moving beyond centralized design to a collaborative learning model.
The Next-Gen SME: Streamlining Content Creation with AI-Powered Collaborative Learning
Hands on Workshop.
As AI reshapes how knowledge is captured and shared, the role of the subject-matter expert is evolving. This workshop explores the synergy between human expertise and AI-driven collaborative learning. Learn how to design engagement strategies and apply AI tools that accelerate content creation, reduce bottlenecks, and enable SMEs to contribute with clarity, confidence, and speed.
Refreshments & Peer Discussions
Enjoy a hot drink and snacks while networking with your peers.
The Magic (and Impact) of Learning: How to use Storytelling to Boost Learner Engagement
Use case Session presented by Merlin Entertainment James Clemence, Global Digital Learning Manager.
Hear how Merlin Entertainments uses storytelling to craft meaningful and engaging learning experiences. Discover their approach for building immersive learning journeys that spark curiosity and deliver real results, reminding us why human creativity and narrative design matter more than ever in an age dominated by AI tools.
Defining Your L&D Story, Brand, and High-Impact Learner Experiences
A hands-on workshop to define your L&D story and brand. Discover practical frameworks to help you craft compelling learning narratives and design impactful experiences that resonate with your audience and deliver consistent, high-value engagement.
Wrap-up session: the future of L&D
By David James, CLO of 360Learning
Cocktail reception
Networking Reception with River Thames and Big Ben Views.