From Reactive to Strategic:

L&D is stuck.
Despite better content, smarter tools, and countless engagement campaigns, most teams still struggle to prove their impact. So—why isn’t it working?

In this session, David James, CLO of 360Learning, reveals the mindset shift L&D leaders must make to move from reactive to strategic.

Using data from the 360Learning Maturity Model, we’ll explore where teams get stuck, what high-performing organizations do differently, and how to overcome common roadblocks to driving real impact.

Walk away with a clear understanding of your maturity level—and a practical path to more strategic, results-driven learning.

3 Key learnings

• Why traditional approaches to L&D are falling short—and what needs to change
  Understand the core mindset shift required to move beyond content delivery and engagement metrics toward real business impact.
• How to identify where your L&D team is getting stuck
  Use the 360Learning Maturity Model to benchmark your current state, uncover hidden bottlenecks, and spot the strategic gaps holding you back.
• What high-performing L&D teams do differently
  Discover practical, proven strategies for driving engagement, closing skill gaps, and demonstrating measurable impact.