From Uncertainty to Indispensable:

AI is transforming L&D, automating content and reshaping roles. But the real risk isn’t falling behind technologically – it’s becoming irrelevant.

In this session, David James, CLO at 360Learning and global L&D strategist, explains why influence, trust, and judgment are the true AI-proof capabilities of L&D – and how to move beyond training delivery to become a strategic performance partner.

This session is for L&D professionals who want to avoid high-volume, low-impact learning and drive performance in an AI-driven world.

Key takeaways:

• Understand how AI is reshaping L&D roles – and why traditional models no longer work
• Learn how to build trust and influence with key stakeholders
• Explore ways to position L&D as a strategic performance partner