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Diese Phase kann so einfach oder komplex sein, wie Sie es für notwendig halten, aber sie sollte diese sechs wesentlichen Schritte zur Erstellung und Durchführung einer Analyse des Lernbedarfs umfassen: ",[],{"type":391,"text":392,"spans":393},"o-list-item","Den geschäftlichen Bedarf mit der Schulungsinitiative abstimmen",[],{"type":391,"text":395,"spans":396},"Die Rollen und Kernkompetenzen in Ihrem Unternehmen verstehen",[],{"type":391,"text":398,"spans":399},"Kompetenz- und Leistungslücken identifizieren",[],{"type":391,"text":401,"spans":402},"Schulung priorisieren und Optionen vergleichen",[],{"type":391,"text":404,"spans":405},"Lernerfahrungen basierend auf Schulungsempfehlungen gestalten",[],{"type":391,"text":407,"spans":408},"Den Erfolg der Analyse des Lernbedarfs auf die Gesamtleistung messen",[],"RichText$d2cf28c6-bcd2-4bb5-97cc-54e3447346ff",{"variation":135,"version":136,"items":411,"primary":413,"id":418,"slice_type":178,"slice_label":48},[412],{},{"text":414},[415],{"type":142,"text":416,"spans":417},"Möchten Sie Ihre eigene Analyse des Lernbedarfs durchführen? 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Dies kann spezifische Ziele umfassen wie:",[],{"type":162,"text":431,"spans":432},"Sicherstellen, dass Mitarbeiter:innen in jeder Rolle ein ausreichendes Verständnis für Sicherheitsvorschriften und Compliance-Anforderungen haben.\n",[],{"type":162,"text":434,"spans":435},"Vertriebsmitarbeiter:innen das richtige taktische Wissen, Soft Skills und Produktinformationen zur Verfügung stellen, um mehr Verkäufe zu erzielen.\n",[],{"type":162,"text":437,"spans":438},"Alle Mitarbeiter:innen des Cybersicherheitsteams mit dem erforderlichen Grad an Qualifikationen zertifizieren.",[],"RichText$3ca011b9-6369-4614-98ab-c484cd93126c",{"variation":135,"version":136,"items":441,"primary":443,"id":448,"slice_type":178,"slice_label":48},[442],{},{"text":444},[445],{"type":142,"text":446,"spans":447},"Sie können diese Ziele entweder durch die Identifizierung von Wissenslücken, die behoben werden sollten, oder durch die Überlegung, welche Schulungsziele am besten mit spezifischen Unternehmenszielen übereinstimmen, erstellen.",[],"RichText$2766306c-9bcf-4128-b3f0-c42bc4bcb210",{"variation":135,"version":136,"items":450,"primary":452,"id":469,"slice_type":178,"slice_label":48},[451],{},{"text":453},[454,457,460,463,466],{"type":384,"text":455,"spans":456},"3. Erfolgsmetriken für Ihr Schulungsprogramm entwickeln",[],{"type":142,"text":458,"spans":459},"In dieser Phase geht es darum, die motivierende Infrastruktur und die Messkriterien für Ihr Lernprogramm aufzubauen. Verschiedene Arten von Erfolgsmetriken, die Sie entwickeln müssen, umfassen:",[],{"type":162,"text":461,"spans":462},"Erfolgskriterien: Auf welchem Kompetenzniveau werden Sie die Schulung jedes\u002Fjeder Mitarbeiter:in als ausreichend betrachten, und wie werden Sie diesen Punkt identifizieren?",[],{"type":162,"text":464,"spans":465},"Meilensteine: Größere Ziele sollten in granularere Meilensteine unterteilt werden. Zum Beispiel würde ein vollständiger Schulungskurs in den Abschluss von Kursen unterteilt, die wiederum in den Abschluss von Modulen unterteilt werden.",[],{"type":162,"text":467,"spans":468},"Feedback: Quantifizierbare Ergebnisse sind nicht das einzige Feedback, das die Entwicklung leiten sollte. Planen Sie Wege, um Mitarbeiterfeedback einzuholen, damit Sie zukünftige Schulungen überarbeiten können, um ansprechendere, relevantere oder lohnendere Lerninhalte aufzunehmen.",[],"RichText$b516ef80-d903-40a6-8cee-6ac4c4b0ec7d",{"variation":135,"version":136,"items":471,"primary":473,"id":490,"slice_type":178,"slice_label":48},[472],{},{"text":474},[475,478,481,484,487],{"type":384,"text":476,"spans":477},"4. Die Art des Schulungsprogramms bestätigen",[],{"type":142,"text":479,"spans":480},"Es gibt zahlreiche verschiedene Vehikel und Mechanismen, die Sie für Ihre Schulungsprogramme verwenden können. Dazu gehören:",[],{"type":162,"text":482,"spans":483},"Präsenzschulung: Präsenzschulung beinhaltet persönlichen Unterricht. Dies kann bei externen Seminaren, persönlichem Mentoring, On-the-Job-Training, Trainer-geführter Schulung und Coaching sein.",[],{"type":162,"text":485,"spans":486},"Virtuelle Schulung: Online-Kurse, aufgezeichnete Vorträge, Videokonferenz-Seminare und KI-Simulationen sind Formen des E-Learnings.",[],{"type":162,"text":488,"spans":489},"Blended Learning: Ein hybrider Ansatz umfasst sowohl Präsenz- als auch virtuelle Schulungen. Sie können gleichwertige Optionen in beiden Kategorien anbieten, um die Zugänglichkeitsbedürfnisse und Präferenzen verschiedener Mitarbeiter:innen zu erfüllen. Alternativ sind einige Aspekte möglicherweise nur persönlich verfügbar, während andere nur virtuell sind. Einige Lernplattformen wie 360Learning kombinieren das Beste aus virtuellem und Präsenzlernen, indem sie Lernende gleichzeitig denselben Kurs belegen lassen.",[],"RichText$ea1c6a0e-4310-4e20-a659-bb419cb6f5fd",{"variation":135,"version":136,"items":492,"primary":494,"id":507,"slice_type":508,"slice_label":48},[493],{},{"image":495,"has_grey_background":121,"caption":503,"cta_type":504,"cta_link":505},{"dimensions":496,"alt":499,"copyright":48,"url":500,"id":501,"edit":502},{"width":497,"height":498},1999,1250,"360Learning Live-Lernende-Funktion","https:\u002F\u002Fimages.prismic.io\u002F360learning\u002F36da43c3-f80b-4e42-9908-61370c694517_blog-en-illustration-live-learners-feature.png?auto=format,compress","Y5m83hEAACIAIhrD",{"x":52,"y":52,"zoom":92,"background":93},"The 360Learning live learners feature shows who is simultaneously taking the same course.","link",{"link_type":506},"Any","Image$d4ce01e9-8056-4143-89ab-b6b9bd6fcbeb","Image",{"variation":135,"version":136,"items":510,"primary":512,"id":520,"slice_type":178,"slice_label":48},[511],{},{"text":513},[514,517],{"type":142,"text":515,"spans":516},"Robuste Schulungsprogramme nutzen eine breite Palette verschiedener Arten von Lernaktivitäten in Präsenz- und virtuellen Kategorien. Dies stellt sicher, dass Lernende flüssiger durch das Schulungsprogramm navigieren können. Wenn Sie jedoch gerade erst Ihr Schulungsprogramm entwickeln, könnte die Erstellung der grundlegenden Materialien und das Hinzufügen weiterer im Laufe der Zeit der beste Ansatz sein.",[],{"type":142,"text":518,"spans":519},"Wenn Sie diese Phase abschließen, stellen Sie sicher, dass Sie mit anderen Teams kommunizieren, damit Ihr Programm deren Anforderungen widerspiegelt. Viele Unternehmen werden die besten Ergebnisse mit einem virtuellen oder Blended Learning Programm erzielen. Online-Ressourcen sind für die meisten Nutzer:innen zugänglicher. Sie können auch wiederholt aufgerufen werden, und Schulungsadministrator:innen können die Ergebnisse der Schulungsaktivitäten leichter analysieren.",[],"RichText$183ee79b-2e26-4bd1-b3c8-35827064498c",{"variation":135,"version":136,"items":522,"primary":524,"id":544,"slice_type":178,"slice_label":48},[523],{},{"text":525},[526,529,532,535,538,541],{"type":384,"text":527,"spans":528},"5. Wählen Sie die Technologie, die Sie verwenden werden",[],{"type":142,"text":530,"spans":531},"Berücksichtigen Sie die Technologie, die Ihre Lern- und Entwicklungsprogramme beherbergen wird. Ein Learning Management System (LMS) ist eine vollständige Software- oder Cloud-basierte Umgebung für die Entwicklung, Implementierung und Bewertung von Schulungsprogrammen.",[],{"type":142,"text":533,"spans":534},"Zum Beispiel könnte Ihr Unternehmen ein LMS verwenden, das alle Schulungsressourcen enthält, und der Zugang wird jedem\u002Fjeder einzelnen Mitarbeiter:in basierend auf seiner\u002Fihrer beruflichen Rolle und seinem\u002Fihrem Lernbedarf gewährt. Ihr Fortschritt während des Schulungsprogramms kann dann überwacht und analysiert werden. Die meisten LMS verfügen über die folgenden Funktionen:",[],{"type":162,"text":536,"spans":537},"L&D-Teams und Lernende können Lerninhalte (einschließlich Lernmaterialien, Aktivitäten und Assessments) erstellen, überarbeiten, kuratieren und aktualisieren.",[],{"type":162,"text":539,"spans":540},"Nutzer:innen können individuelle Kurse durchlaufen, Assessments ablegen und Materialien bei Bedarf erneut aufrufen.",[],{"type":162,"text":542,"spans":543},"Manager:innen können die Leistung und Entwicklung von Mitarbeiter:innen analysieren, um die Bereitschaft für neue Möglichkeiten oder den Bedarf an zusätzlichen Maßnahmen zur Leistungsverbesserung zu beurteilen.",[],"RichText$2e3df150-b82c-44c8-9b7f-41b00efecaa1",{"variation":135,"version":136,"items":546,"primary":548,"id":562,"slice_type":178,"slice_label":48},[547],{},{"text":549},[550,553,556,559],{"type":384,"text":551,"spans":552},"6. Einen Entwurf für Ihr Schulungsprogramm entwickeln",[],{"type":142,"text":554,"spans":555},"Sobald Sie die Art der Lernumgebung und die Schulungsmethoden identifiziert haben, die Sie zur Erreichung vorrangiger Lernziele verwenden werden, ist es an der Zeit, das Schulungsprogramm selbst zu entwickeln, beginnend mit einem Entwurf.",[],{"type":142,"text":557,"spans":558},"Beginnen Sie mit der Erstellung eines allgemeinen Überblicks über jedes Thema, das Sie behandeln möchten; schließen Sie die Grundlagen, umsetzbaren Konzepte und fortgeschrittenen Konzepte ein, die im gesamten Programm behandelt werden sollen. Jede einzelne Lektion oder jedes Modul sollte ein Ziel haben, oder die Informationen oder Kompetenzen, die Nutzer:innen am Ende der Lektion haben sollten. ",[],{"type":142,"text":560,"spans":561},"Beziehen Sie dabei Stakeholder in verwandten Abteilungen oder Führungspositionen ein, um sicherzustellen, dass das Schulungsprogramm die Kernbedürfnisse anspricht und Akzeptanz findet.",[],"RichText$0881ec83-0929-40ed-904f-088f1d49cea0",{"variation":135,"version":136,"items":564,"primary":566,"id":580,"slice_type":178,"slice_label":48},[565],{},{"text":567},[568,571,574,577],{"type":384,"text":569,"spans":570,"direction":148},"7. Ihr Schulungsprogramm mit Hilfe von Fachexpert:innen gestalten und entwickeln",[],{"type":142,"text":572,"spans":573,"direction":148},"Von dort aus können Sie auf eine Bibliothek von Lernressourcen zurückgreifen oder bei Bedarf eigene Module und Lektionen erstellen. Arbeiten Sie unbedingt mit Ihren Fachexpert:innen zusammen, um relevante und ansprechende Kursmaterialien zu entwickeln. Lernkurse, die von Ihren Expert:innen erstellt werden, machen die Lerninhalte nuancierter und spezifischer für Ihr Unternehmen, als es bei Kursen von Drittanbietern der Fall wäre.",[],{"type":142,"text":575,"spans":576,"direction":148},"Die Nutzung der Zusammenarbeit zwischen Ihren Expert:innen und dem L&D-Team ermöglicht es Ihnen, Lernbedürfnisse gemeinsam zu schaffen und zu erfüllen. Infolgedessen sind Mitarbeiter:innen stärker in den Lernprozess investiert. Sie helfen dabei, hochwertige Lerninhalte zu erstellen, die L&D nicht kaufen oder durch Expert:innen-Interviews beschaffen muss.",[],{"type":142,"text":578,"spans":579,"direction":148},"Die Einbindung Ihrer internen Expert:innen kann Ihnen helfen, eine robuste Lernbibliothek zu erstellen, die auf die Bedürfnisse Ihres Unternehmens zugeschnitten ist. Noch besser: Einige Lernplattformen können Fachexpert:innen dabei helfen, diese Bibliothek schnell und effizient mit generativen KI-Tools zu erstellen, wie den KI-gestützten Autorentool-Funktionen von 360Learning.",[],"RichText$fc7b61d4-8e23-40d4-8801-6802fc5307a9",{"variation":135,"version":136,"items":582,"primary":584,"id":594,"slice_type":508,"slice_label":48},[583],{},{"image":585,"has_grey_background":121,"caption":48,"cta_type":504,"cta_link":593},{"dimensions":586,"alt":589,"copyright":48,"url":590,"id":591,"edit":592},{"width":587,"height":588},1280,800,"360Learning's Fragen-Generator","https:\u002F\u002Fimages.prismic.io\u002F360learning\u002Ffae92612-9750-4347-aa2f-8de29e4d0558_blog-en-screenshot-360learning-product-generative-ai-qgen.png?auto=format,compress","ZC1UNhAAACQAE6nW",{"x":52,"y":52,"zoom":92,"background":93},{"link_type":506},"Image$99f300e8-6860-4954-b4b7-1073e899d158",{"variation":135,"version":136,"items":596,"primary":598,"id":609,"slice_type":178,"slice_label":48},[597],{},{"text":599},[600,603,606],{"type":384,"text":601,"spans":602},"8. Das Schulungsprogramm implementieren",[],{"type":142,"text":604,"spans":605},"Sie könnten das Schulungsprogramm als Pilotprogramm für eine Testgruppe von Mitarbeiter:innen implementieren oder es allen relevanten Nutzer:innen zugänglich machen. Während der Implementierungsphase ist Ihr Programm möglicherweise nicht vollständig oder so fertig, wie Sie es sich wünschen würden, und das ist in Ordnung. Diese Phase dient dazu, sicherzustellen, dass das Programm funktioniert, indem alle technischen Aspekte für Nutzer:innen vorhanden sind und den Lernenden einen Bildungswert geboten wird.",[],{"type":142,"text":607,"spans":608},"Stellen Sie in dieser Phase sicher, dass Sie oder Ihr L&D-Team jederzeit zur Verfügung stehen, um Unterstützung zu leisten, Fragen zu beantworten und alle notwendigen Anpassungen für das Schulungsprogramm vorzunehmen.",[],"RichText$dfc2167a-4e33-4ffb-8b89-9fa8f9c4f149",{"variation":135,"version":136,"items":611,"primary":613,"id":633,"slice_type":178,"slice_label":48},[612],{},{"text":614},[615,618,621,624,627,630],{"type":384,"text":616,"spans":617},"9. Das Programm bewerten",[],{"type":142,"text":619,"spans":620},"Bewerten Sie den ersten Durchlauf des Schulungsprogramms aus verschiedenen Blickwinkeln. Dazu gehören:",[],{"type":162,"text":622,"spans":623},"Abschluss- und Beteiligungsquoten\n",[],{"type":162,"text":625,"spans":626},"Nachweis von Wissen und Kompetenzen durch Assessments\n",[],{"type":162,"text":628,"spans":629},"Ein Anstieg der relevanten Leistungsmetriken außerhalb der Schulung\n",[],{"type":162,"text":631,"spans":632},"Feedback von Manager:innen und teilnehmenden Mitarbeiter:innen",[],"RichText$a3bca6af-f964-4260-9105-44e4559cd7a4",{"variation":135,"version":136,"items":635,"primary":637,"id":645,"slice_type":178,"slice_label":48},[636],{},{"text":638},[639,642],{"type":142,"text":640,"spans":641},"Diese Informationen können Ihnen helfen, zu bestimmen, welche Bereiche des Schulungsprogramms weiterer Überarbeitung bedürfen. Wenn Ihr Unternehmen wächst, benötigen Sie möglicherweise mehr Produktinformationskurse oder einzigartige Kurse für verschiedene Rollen. Jedes Modul muss auch im Laufe der Zeit aktualisiert werden.",[],{"type":142,"text":643,"spans":644},"Mit fortschreitender Technologie könnten Sie sogar eine Reihe von Assessments haben, die über konventionelle Methoden hinausgehen, wie z. B. KI-gestützte Schulungsempfehlungen und Lerninhalte-Erstellung. Indem Sie einen iterativen Ansatz für Ihr Programm wählen, wird es im Laufe der Zeit immer stärker werden.",[],"RichText$518c867d-81dd-4655-9053-200bc573688c",{"variation":135,"version":136,"items":647,"primary":649,"id":666,"slice_type":178,"slice_label":48},[648],{},{"text":650},[651,654,657,660,663],{"type":384,"text":652,"spans":653},"10. Den Erfolg Ihres Programms messen",[],{"type":142,"text":655,"spans":656},"Ein gutes Schulungsprogramm misst sich natürlich nicht von selbst. Es sollten standardisierte Prozesse zur Bewertung der Kurse und jedes\u002Fjeder Lernenden vorhanden sein. Für Mitarbeiter:innen könnte der Erfolg entweder anhand isolierter Assessments oder einer verbesserten Arbeitsleistung gemessen werden.",[],{"type":142,"text":658,"spans":659},"Die Wahl der richtigen Methoden zur Erfolgsmessung kann Ihnen helfen, den Wert des Programms gegenüber Führungsteams und anderen Stakeholdern zu bestätigen. Die Daten können von unschätzbarem Wert sein, um erhöhte Budgets zu rechtfertigen oder das L&D-Team Ihres Unternehmens zu erweitern.",[],{"type":142,"text":661,"spans":662},"Sie sollten auch zum zweiten Schritt – dem Festlegen von Zielen – zurückkehren und diese Ziele überprüfen. Haben Sie sie erreicht? Werden die damit verbundenen Geschäftsziele durch die neue Schulung erfüllt? ",[],{"type":142,"text":664,"spans":665},"Ihr LMS sollte Messfunktionen haben, die Ihnen helfen, den Abschluss, die Beteiligung und andere wichtige L&D-Metriken zu überwachen. Hier sehen Sie, wie die Dashboards in der 360Learning-Plattform aussehen, um Ihnen ein Beispiel für die Metriken zu geben, die Sie überwachen können, um den Erfolg Ihres Schulungsprogramms zu messen.",[],"RichText$1949f87a-7478-4708-9df6-fe8cd2770b5e",{"variation":135,"version":136,"items":668,"primary":670,"id":672,"slice_type":673,"slice_label":48},[669],{},{"wistia_id":671},"ao5ftqk0zh","WistiaVideo$d877aa40-8183-4b73-ba18-7cd9e83f8acc","WistiaVideo",{"variation":135,"version":136,"items":675,"primary":677,"id":694,"slice_type":178,"slice_label":48},[676],{},{"text":678},[679,682,685,688,691],{"type":384,"text":680,"spans":681},"11. Das Programm im Laufe der Zeit aktualisieren",[],{"type":142,"text":683,"spans":684},"Basierend auf allen Metriken, Feedback und Erfolgsdaten Ihres Schulungsprogramms beginnen Sie methodisch mit der Aktualisierung. Sie können diese Prozesse etablieren, um sicherzustellen, dass das Schulungsprogramm weiterhin wächst und die Mitarbeiterleistung optimiert.",[],{"type":162,"text":686,"spans":687},"Interne Audits: Informationen zu Geschäftsprozessen, Produkten und unternehmensspezifischen Anleitungen sollten vierteljährlich oder jährlich geprüft werden, um sicherzustellen, dass sie aktuelle Informationen enthalten.",[],{"type":162,"text":689,"spans":690},"Lücken identifizieren: Ihr Schulungsprogramm wird am Anfang nicht umfassend sein. Tatsächlich hat Ihr LMS anfangs möglicherweise nur Kurse für ein bestimmtes Team oder nur für die Schulung neuer Mitarbeiter:innen. Im Laufe der Zeit werden sich die Nutzungsszenarien für Schulungen erweitern. Sie werden auch kleinere und granularere Bereiche identifizieren können, in denen eine eingehende Schulung einen erheblichen Unterschied macht.",[],{"type":142,"text":692,"spans":693},"Weitere Aktualisierungen für Ihr Programm könnten die Migration zu einem robusteren LMS, den Aufbau eines zentralisierten Intranets für interne und externe Lernmöglichkeiten und mehr umfassen.",[],"RichText$8966c694-9717-4bdb-91e0-a89afa8c7d2e",{"variation":135,"version":136,"items":696,"primary":698,"id":709,"slice_type":178,"slice_label":48},[697],{},{"text":699},[700,703,706],{"type":185,"text":701,"spans":702},"Neun praktische Beispiele für Schulungsprogramme",[],{"type":142,"text":704,"spans":705},"Es gibt Dutzende verschiedener Schulungsprogramme für Mitarbeiter:innen. Ihr Unternehmen könnte von rollenspezifischen Schulungsprogrammen, Kursen, die Nutzer:innen über ältere Software und interne Arbeitsprozesse unterrichten, Schulungen für neue Mitarbeiter:innen oder sogar Ressourcen zum Navigieren durch Mitarbeiterleistungspakete und Portale profitieren. Jedes wird unterschiedliche Lernziele, Ressourcen und Nutzer:innen haben, daher müssen sie individuell kuratiert und organisiert werden. ",[],{"type":142,"text":707,"spans":708},"Wenn Sie Ihre neuen Schulungsprogramme starten, sollten Sie in Betracht ziehen, mit einem dieser neun gängigen Schulungsprogramme für Mitarbeiter:innen zu beginnen. ",[],"RichText$a54c527a-4799-424b-9ab9-d7ac94d21021",{"variation":135,"version":136,"items":711,"primary":713,"id":724,"slice_type":178,"slice_label":48},[712],{},{"text":714},[715,718,721],{"type":384,"text":716,"spans":717},"1. Onboarding",[],{"type":142,"text":719,"spans":720},"Onboarding-Schulungsprogramme heißen neue Mitarbeiter:innen in Ihrem Unternehmen willkommen. Es gibt verschiedene Phasen des Onboardings, wie z. B. Preboarding (das Orientierung, HR-Themen und Unternehmensvorstellungen umfasst), allgemeine Einführung und Treffen mit Teammitgliedern, abteilungs- oder rollenspezifische Schulungen und andere. Onboarding-Schulungen sollten zwei Ziele erreichen: die Teilnehmer:innen auf neue Rollen vorzubereiten und die neuen Mitarbeiter:innen weiterhin zu „rekrutieren“, damit sie über die 90-Tage-Marke hinaus in ihrer neuen Rolle engagiert bleiben.",[],{"type":142,"text":722,"spans":723},"Effektive Onboarding-Schulungen vermitteln neuen Mitarbeiter:innen die Kompetenzen, die sie benötigen, um effektiv beizutragen, und lehren sie gleichzeitig mehr über das Unternehmen und die Unternehmenskultur. ",[],"RichText$0ad18c27-8f5e-4dac-bd73-74081c03226a",{"variation":135,"version":136,"items":726,"primary":728,"id":738,"slice_type":508,"slice_label":48},[727],{},{"image":729,"has_grey_background":121,"caption":736,"cta_type":504,"cta_link":737},{"dimensions":730,"alt":48,"copyright":48,"url":733,"id":734,"edit":735},{"width":731,"height":732},1312,704,"https:\u002F\u002Fimages.prismic.io\u002F360learning\u002F062d7c6c-70af-4cc7-8ad4-88d851b96330_onboardingat360.avif?auto=format,compress","ZG4S8BAAACAAfhDh",{"x":52,"y":52,"zoom":92,"background":55},"What day 1 of onboarding looks like at 360Learning",{"link_type":506},"Image$a52a500d-7dc5-4cee-94da-1b555a36bd5c",{"variation":135,"version":136,"items":740,"primary":742,"id":756,"slice_type":178,"slice_label":48},[741],{},{"text":743},[744,747,750,753],{"type":384,"text":745,"spans":746},"2. Einführung",[],{"type":142,"text":748,"spans":749},"Die Einführung ist eine spezifische Untergruppe der allgemeinen Onboarding-Schulung und wichtig genug, um eine eigene Kategorie und Aufmerksamkeit zu verdienen. 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That’s why an embedded authoring tool with a clear user interface and the ability to integrate with other tools was one of the top solution requirements for the AlphaSights L&D team.",[],"RichText$bf057938-f37c-40b6-88da-36181700adaf",{"variation":1441,"version":136,"items":1482,"primary":1484,"id":1494,"slice_type":178,"slice_label":48},[1483],{},{"text":1485},[1486],{"type":142,"text":1487,"spans":1488},"“The authoring tool has massively reduced the amount of time it takes to create a course from its inception to deployment,” says Blanca. “Before, it could take months to deploy training materials by which time the information would be outdated. 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Read on to see how AlphaSights does this with a blended learning approach.",[],{"type":1393,"url":1532,"alt":1533,"copyright":48,"dimensions":1534,"id":1537,"edit":1538},"https:\u002F\u002Fimages.prismic.io\u002F360learning\u002Ff3cb5374-521d-424e-9895-289d89c28370_en-blog-alphasights-2.png?auto=compress,format","Alphasights learning platform",{"width":1535,"height":1536},2832,1562,"Y5rrmhEAACEAJwSv",{"x":52,"y":52,"zoom":92,"background":93},"RichText$3b5beb6b-6e70-45b6-8b07-04843568b5fd",{"variation":135,"version":136,"items":1541,"primary":1543,"id":1562,"slice_type":178,"slice_label":48},[1542],{},{"text":1544},[1545,1548,1550,1553,1556,1559],{"type":384,"text":1546,"spans":1547},"A blended learning approach for an exceptional onboarding experience",[],{"type":142,"text":1358,"spans":1549},[],{"type":142,"text":1551,"spans":1552},"The transition from classroom-based training to a digital and blended learning strategy has allowed AlphaSights to better meet new employees’ needs.",[],{"type":142,"text":1554,"spans":1555},"Digital onboarding courses are now introduced ahead of live sessions, giving new joiners the opportunity to learn at their own pace, wherever they may be. Employees enjoy the flexible quality of digital learning as it gives them the opportunity to learn when it suits them best, while also giving them the chance to interact with their peers in workshop-style sessions.",[],{"type":142,"text":1557,"spans":1558},"“I can track people’s progress, track their results, and how they’re reacting to the content,” says Catarina Coimbra, Associate, L&D at AlphaSights.",[],{"type":142,"text":1560,"spans":1561},"So, what makes AlphaSights employee training so easy to follow? Great product features, of course!",[],"RichText$1cd15ad7-ee79-4ef9-869c-25708ec73d6c",{"variation":135,"version":136,"items":1564,"primary":1566,"id":1600,"slice_type":178,"slice_label":48},[1565],{},{"text":1567},[1568,1571,1573,1576,1588,1595],{"type":384,"text":1569,"spans":1570},"Interactive product features for higher completion rates and up-to-date training ",[],{"type":142,"text":1358,"spans":1572},[],{"type":142,"text":1574,"spans":1575},"The AlphaSights L&D team use a number of 360Learning product features to increase the efficiency and engagement of their training programmes. These include:",[],{"type":142,"text":1577,"spans":1578},"• Reactions and Relevance Scores. The Reactions and Relevance Scores give course creators the ability to keep track of learners’ progress and gather feedback in real time, allowing them to monitor engagement levels. ",[1579,1583],{"start":1580,"end":176,"type":265,"data":1581},2,{"link_type":267,"url":1582},"https:\u002F\u002F360learning.com\u002Fblog\u002Freactions",{"start":1584,"end":1585,"type":265,"data":1586},16,32,{"link_type":267,"url":1587},"https:\u002F\u002F360learning.com\u002Fblog\u002Frelevance-score-common-training-problems",{"type":142,"text":1589,"spans":1590},"• Discussion Forum. 360Learning’s discussion forum brings to life the social aspect of learning. Learners can start virtual conversations and ask questions, encourage their peers to share information, provide specific comments or feedback on course content, and connect with each other. ",[1591],{"start":1580,"end":1592,"type":265,"data":1593},18,{"link_type":267,"url":1594},"https:\u002F\u002F360learning.com\u002Fblog\u002Fdiscussion-forum",{"type":142,"text":1596,"spans":1597},"• Comments. The tagging function has enabled collaboration between experts and the L&D team. “Typically, the L&D team will tag authors in courses where tweaks to the content need to be made. This is a really great way to ensure the material is kept up-to-date,” says Julia Vincent, Director, Client Service Excellence.",[1598],{"start":1580,"end":166,"type":265,"data":1599},{"link_type":267,"url":1594},"RichText$fb518769-811c-4092-af43-15f18b06ab9e",{"variation":135,"version":136,"items":1602,"primary":1604,"id":1632,"slice_type":178,"slice_label":48},[1603],{},{"text":1605},[1606,1609,1612,1614,1617,1622,1628],{"type":185,"text":1607,"spans":1608},"Results",[],{"type":384,"text":1610,"spans":1611},"Improved learner productivity, course relevance, and completion rates",[],{"type":142,"text":1358,"spans":1613},[],{"type":142,"text":1615,"spans":1616},"“360Learning has been a game changer.” Julia says. “It’s helped us scale our expertise, increased engagement and helped employees acquire the skills needed to boost productivity across the board.”  By usingAlphaSights’ subject-matter experts and encouraging knowledge sharing across the organisation, the L&D team has been able to build their onboarding and employee training with impactful, demonstrable results:",[],{"type":142,"text":1618,"spans":1619},"• 300+ subject-matter experts have become course authors",[1620],{"start":52,"end":1621,"type":147},29,{"type":142,"text":1623,"spans":1624},"• AlphaSights has maintained a 95% completion rate on courses",[1625],{"start":1626,"end":1627,"type":147},31,61,{"type":142,"text":1629,"spans":1630},"• 97% of in-course Reactions have been positive, indicating that new joiners have found training content useful and relevant.",[1631],{"start":52,"end":1524,"type":147},"RichText$01855ef6-ec30-48c7-84e3-2bfc170a575d",{"variation":135,"version":136,"items":1634,"primary":1636,"id":1656,"slice_type":178,"slice_label":48},[1635],{},{"text":1637},[1638,1641,1644,1646,1649],{"type":384,"text":1639,"spans":1640},"The future",[],{"type":384,"text":1642,"spans":1643},"Expert-led upskilling from within",[],{"type":142,"text":1358,"spans":1645},[],{"type":142,"text":1647,"spans":1648},"Upskilling from within by using expert insights has helped AlphaSights develop employee training and onboarding programmes that make their workforce more productive, resulting in more satisfied clients.",[],{"type":142,"text":1650,"spans":1651},"In the coming year, AlphaSights will continue to focus on upskilling. They intend to take our Paths feature to the next level by enabling experts to devise learning journeys for different cohorts of employees, which will create even more tailored and impactful training experiences.",[1652],{"start":263,"end":1653,"type":265,"data":1654},99,{"link_type":267,"url":1655},"https:\u002F\u002F360learning.com\u002Fblog\u002Fproduct-update-squad-overview-feedback-inbox","RichText$2ade3f13-0f84-4f86-ac23-67d0ddcb17ba",{"variation":135,"version":136,"items":1658,"primary":1660,"id":1669,"slice_type":1670,"slice_label":48},[1659],{},{"theme":1661,"background_video_wistia_id":48,"background_illustration":1662,"pill_text":48,"slice_title":1663,"cta_type":899,"cta_label":1667,"cta_link":1668},"Light",{},[1664],{"type":185,"text":1665,"spans":1666},"Same challenges? You could have the same results, too. 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Ancelot | Michelin","https:\u002F\u002Fimages.prismic.io\u002F360learning\u002F18aa4e5c-6e54-4c15-a3cc-125fddbc79a0_Joffrey.jpeg?auto=compress,format&rect=496,0,3024,3024&w=128&h=128","YyR2LRcAAC8ACu-w",{"x":1736,"y":52,"zoom":1737,"background":55},-21,0.042328042328042326,"Joffrey Ancelot","Pedagogical and Digital Development Engineer at Michelin",{"profile_picture":1741,"name":1747,"role":1748},{"dimensions":1742,"alt":1743,"copyright":48,"url":1744,"id":1745,"edit":1746},{"width":1283,"height":1283},"Nathalie Pasquet | Michelin","https:\u002F\u002Fimages.prismic.io\u002F360learning\u002FZnVInpm069VX18ch_NathaliePasquet.png?auto=format,compress&rect=0,0,400,400&w=128&h=128","ZnVInpm069VX18ch",{"x":52,"y":52,"zoom":92,"background":93},"Nathalie Pasquet","Pedagogical Engineer at Michelin",{"profile_picture":1750,"name":1757,"role":1758},{"dimensions":1751,"alt":1752,"copyright":48,"url":1753,"id":1754,"edit":1755},{"width":1283,"height":1283},"Antoine Girre | 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All their decisions are therefore based on the best balance between human, economic, and environmental considerations. By 2050, Michelin's ambition is to achieve \"Net Zero Emissions\" of CO2 across all its sites.",[],{"type":142,"text":1786,"spans":1787,"direction":148},"This involves many challenges in terms of skills management: Michelin must provide its employees with updates on the latest technologies and industry practices to ensure their employability both within and outside the group.",[],{"type":384,"text":1789,"spans":1790,"direction":148},"Driving global impact with user-generated content",[],{"type":384,"text":1358,"spans":1792,"direction":148},[],{"type":142,"text":1794,"spans":1795,"direction":148},"In 2016, Michelin’s marketing and sales teams began using 360Learning to train their customers–with great success. Five years later, 360Learning continues to be the Michelin Group’s training solution of choice to share its corporate culture and technical course content across the organization. By 2020, Michelin had successfully digitized 30% of its training courses. ",[],{"variation":1441,"version":136,"items":1797,"primary":1798,"id":1803,"slice_type":178,"slice_label":48},[],{"text":1799},[1800],{"type":142,"text":1801,"spans":1802,"direction":148},"\"At the time of the platform's deployment, the employees followed along, and everything happened very quickly.\" - Joffrey Ancelot",[],"RichText$228b7a23-bafe-4ac4-802b-efc0acf7e66e",{"variation":135,"version":136,"items":1805,"primary":1806,"id":1826,"slice_type":178,"slice_label":48},[],{"text":1807},[1808,1813,1816,1819,1821],{"type":142,"text":1809,"spans":1810,"direction":148},"User-generated content is at the heart of Michelin's Digital Learning strategy. Each employee possesses unique subject-matter expertise and Michelin needs to be able to share this with as many people in the company as possible. The company identified two major issues: ",[1811],{"start":52,"end":1812,"type":147},22,{"type":142,"text":1814,"spans":1815,"direction":148},"• The training initiatives put in place didn’t support quick responses to specific upskilling needs. They needed to be able to easily deploy actions as close to the field as possible. ",[],{"type":142,"text":1817,"spans":1818,"direction":148},"• To create a process that keeps improving, training needs to be constantly enriched with relevant learner feedback.",[],{"type":142,"text":1358,"spans":1820,"direction":148},[],{"type":142,"text":1822,"spans":1823,"direction":148},"Michelin’s challenge was making an immediate impact across its global organization with user-generated content in its learning strategy.",[1824],{"start":52,"end":1825,"type":147},136,"RichText$d4af3d11-1cbb-4b71-ab7f-5484eed0e0ce",{"variation":135,"version":136,"items":1828,"primary":1830,"id":1425,"slice_type":178,"slice_label":48},[1829],{},{"text":1831},[1832,1834,1839,1846,1848,1852],{"type":185,"text":1408,"spans":1833,"direction":148},[],{"type":384,"text":1835,"spans":1836,"direction":148},"The 'Talent Factory' creates unique learning experiences",[1837],{"start":52,"end":1838,"type":147},56,{"type":142,"text":1840,"spans":1841,"direction":148},"The Talent Factory (Manufacture des Talents) is Michelin's L&D (Learning and Development) entity. Recently created, it is made up of around a hundred employees, and is entirely dedicated to providing career guidance and skills development to Michelin employees. The Talent Factory keeps tabs on employees' skills by offering more than 26,000 comprehensive and personalized training courses, utilizing new technologies.",[1842],{"start":1843,"end":1844,"type":1845},20,43,"em",{"type":142,"text":1358,"spans":1847,"direction":148},[],{"type":384,"text":1849,"spans":1850,"direction":148},"Unite a community of learning champions with 360Learning",[1851],{"start":52,"end":1838,"type":147},{"type":142,"text":1853,"spans":1854,"direction":148},"Here are the 3 steps that led to this success, with the help of 360Learning.",[],{"variation":1441,"version":136,"items":1856,"primary":1857,"id":1862,"slice_type":178,"slice_label":48},[],{"text":1858},[1859],{"type":142,"text":1860,"spans":1861,"direction":148},"\"The employee has the opportunity to assess their skills by following a precise methodology. The goal? To develop both in their current role and to prepare for the next one by identifying the appropriate training.\" - Nathalie Pasquet, Pedagogical Engineer, Michelin",[],"RichText$26282687-bd8d-426d-9404-ee45365ed354",{"variation":135,"version":136,"items":1864,"primary":1866,"id":1480,"slice_type":178,"slice_label":48},[1865],{},{"text":1867},[1868,1871,1873],{"type":384,"text":1869,"spans":1870},"Step 1: Break down the barriers to creation",[],{"type":142,"text":1358,"spans":1872},[],{"type":142,"text":1874,"spans":1875},"First off, internal experts need to be able to share their knowledge in a few hours. Just under four hours, to be more precise. Joffrey explains:",[1876],{"start":52,"end":1877,"type":147},127,{"variation":1441,"version":136,"items":1879,"primary":1881,"id":1494,"slice_type":178,"slice_label":48},[1880],{},{"text":1882},[1883],{"type":142,"text":1884,"spans":1885},"\"At Michelin, we know that our employees have a wealth of knowledge to share. Our mission is to break down the barriers to creation. If an employee wakes up one morning with knowledge to share, our ambition is to make him or her capable of deploying it by the afternoon at a local level.”",[1886],{"start":52,"end":1887,"type":147},288,{"variation":135,"version":136,"items":1889,"primary":1891,"id":1506,"slice_type":178,"slice_label":48},[1890],{},{"text":1892},[1893,1902,1904],{"type":142,"text":1894,"spans":1895,"direction":148},"This is a complete paradigm shift, compared to the six months typically needed to set up a SCORM course, which is also difficult to update regularly. ",[1896],{"start":1897,"end":1898,"type":265,"data":1899},119,148,{"link_type":267,"url":1900,"target":1901},"https:\u002F\u002F360learning.com\u002Fblog\u002Fproduct-authoring-tool\u002F","_blank",{"type":142,"text":1358,"spans":1903,"direction":148},[],{"type":142,"text":1905,"spans":1906,"direction":148},"Without any prior request to a manager or to the training team, an employee can upgrade his skills on 360Learning in complete autonomy, directly from the HRIS portal.",[1907],{"start":1825,"end":1908,"type":265,"data":1909},166,{"link_type":267,"url":1910,"target":1901},"https:\u002F\u002F360learning.com\u002Fintegrations\u002F#hcm-integrations",{"variation":1441,"version":136,"items":1912,"primary":1913,"id":1918,"slice_type":178,"slice_label":48},[],{"text":1914},[1915],{"type":142,"text":1916,"spans":1917,"direction":148},"\"On 360Learning, I was able to create a two-month initial training program for our new sales representatives in Central Europe. The platform allowed us to plan everything from A to Z.\" - Ovidiu Panaite",[],"RichText$9b246944-d51d-496e-93c4-cf657ab759d8",{"variation":135,"version":136,"items":1920,"primary":1922,"id":1539,"slice_type":178,"slice_label":48},[1921],{},{"text":1923},[1924,1930,1932],{"type":142,"text":1925,"spans":1926,"direction":148},"Once an employee completes these online tutorials, the L&D team is notified by email and the learner is immediately validated. Thanks to this online training, the Michelin team has created a group of more than 100 champions who can support the demand for local upskilling needs.",[1927],{"start":1928,"end":1929,"type":147},199,223,{"type":142,"text":1358,"spans":1931,"direction":148},[],{"type":142,"text":1933,"spans":1934,"direction":148},"Joffrey also explains that the decentralization of course content creation would not be possible without the architecture of the 360Learning platform that facilitates easier learner access.",[1935],{"start":1936,"end":1937,"type":265,"data":1938},105,121,{"id":1939,"type":1940,"tags":1941,"lang":115,"slug":1942,"first_publication_date":1943,"last_publication_date":1944,"uid":1945,"link_type":119,"isBroken":121},"Y_jgRBAAAB8A70X7","landing_page",[],"capture-and-share-proprietary-skills-with-ai-powered-academies","2023-03-22T17:03:23+0000","2026-04-17T09:56:44+0000","academies",{"variation":135,"version":136,"items":1947,"primary":1948,"id":1956,"slice_type":178,"slice_label":48},[],{"text":1949},[1950],{"type":142,"text":1951,"spans":1952,"direction":148},"To illustrate this, Joffrey gives the example of an employee at the Roanne factory (in central France) who noticed his colleagues weren’t respecting safety rules when handling a dangerous product. His team’s safety training was delayed, so he took matters into his own hands. Using 360Learning, he created a module detailing formal safety procedures to follow. One week later, 70% of target learners had completed the training, and product handling was corrected. The result? Their team saved time, increased efficiency, and avoided work-related accidents. ",[1953],{"start":1954,"end":1955,"type":147},276,464,"RichText$fde3dad1-cda7-4694-9988-85e12ad3cb50",{"variation":135,"version":136,"items":1958,"primary":1960,"id":1562,"slice_type":178,"slice_label":48},[1959],{},{"text":1961},[1962,1965,1967,1975],{"type":142,"text":1963,"spans":1964},"Breaking down the barriers to course creation has two major benefits:",[],{"type":142,"text":1358,"spans":1966},[],{"type":142,"text":1968,"spans":1969},"• Constant improvement: Training content that resonates with learners' immediate learning needs generates a lot of engagement. As these courses are delivered, learners share reactions and feedback to improve them. ",[1970,1971],{"start":1580,"end":1812,"type":147},{"start":1972,"end":1973,"type":265,"data":1974},174,183,{"link_type":267,"url":1526},{"type":142,"text":1976,"spans":1977},"• Less admin for the L&D team: For every 120,000 employees, Michelin has just two platform managers for their LMS. Yep, two.",[1978],{"start":1580,"end":1621,"type":147},{"variation":1441,"version":136,"items":1980,"primary":1982,"id":1989,"slice_type":178,"slice_label":48},[1981],{},{"text":1983},[1984],{"type":142,"text":1985,"spans":1986},"Joffrey has expressed with relief, \"Thanks to widely accessible training and learning automations, there is no need to manually validate access or register learners for sessions...that’s so many hours saved for the team.”",[1987],{"start":1389,"end":1988,"type":147},221,"RichText$d5e8d2a1-858a-4cf4-9757-687fc34219cf",{"variation":135,"version":136,"items":1991,"primary":1993,"id":1600,"slice_type":178,"slice_label":48},[1992],{},{"text":1994},[1995,1998,2000],{"type":384,"text":1996,"spans":1997},"Step 2: Proactively recruit internal champions",[],{"type":142,"text":1358,"spans":1999},[],{"type":142,"text":2001,"spans":2002},"The Michelin team identifies internal learning champions thanks to the achievements distributed to power users on the 360Learning platform. These badges are used for communicating proactively with targeted users, when inviting them to join the learning community. ",[2003,2012],{"start":2004,"end":2005,"type":265,"data":2006},71,83,{"id":2007,"type":1940,"tags":2008,"lang":115,"slug":2009,"first_publication_date":1943,"last_publication_date":2010,"uid":2011,"link_type":119,"isBroken":121},"Y_kZ1hAAACEA8Ec4",[],"deliver-tailored-learning-experiences-at-scale-with-an-ai-powered-lxp","2026-03-26T09:18:05+0000","lxp",{"start":1908,"end":2013,"type":147},211,{"variation":135,"version":136,"items":2015,"primary":2017,"id":1632,"slice_type":178,"slice_label":48},[2016],{},{"text":2018},[2019,2022,2024],{"type":384,"text":2020,"spans":2021},"Step 3: Build community loyalty ",[],{"type":142,"text":1358,"spans":2023},[],{"type":142,"text":2025,"spans":2026},"The Michelin team keeps the learning community's process straightforward and motivating. This is the best way to grow a pool of candidates through word of mouth.",[],{"variation":1441,"version":136,"items":2028,"primary":2030,"id":2038,"slice_type":178,"slice_label":48},[2029],{},{"text":2031},[2032],{"type":142,"text":2033,"spans":2034},"Joffrey says, \"With this community, my role is simply to appreciate and thank the commitment provided by authors who have acquired a skill.\"",[2035],{"start":2036,"end":2037,"type":147},13,140,"RichText$728ccb21-d49a-4196-bdcc-3881354ff5d8",{"variation":135,"version":136,"items":2040,"primary":2042,"id":1656,"slice_type":178,"slice_label":48},[2041],{},{"text":2043},[2044,2050,2052,2059,2072],{"type":142,"text":2045,"spans":2046},"Another important point is to guarantee community members tangible and exclusive rewards with participation. 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Because the tool was not integrated into their learning solution, producers lacked the structure and visibility they needed to work on new learning projects. 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With project delivery this speedy, Murex can now adapt to changing business needs. ",[],"RichText$fb92cbb0-75fa-4205-8872-7d29cf3fa203",{"variation":135,"version":136,"items":2362,"primary":2364,"id":2373,"slice_type":178,"slice_label":48},[2363],{},{"text":2365},[2366],{"type":1393,"url":2367,"alt":48,"copyright":48,"dimensions":2368,"id":2371,"edit":2372},"https:\u002F\u002Fimages.prismic.io\u002F360learning\u002Fe1d654ff-9b9a-4ef5-aa4a-680228eb0593_murex2.jpeg?auto=compress,format",{"width":2369,"height":2370},512,341,"Ypjm5hAAACQAKO3w",{"x":52,"y":52,"zoom":92,"background":55},"RichText$eca800ef-2124-4c80-ac14-99cbe3e5f444",{"variation":1441,"version":136,"items":2375,"primary":2377,"id":2384,"slice_type":178,"slice_label":48},[2376],{},{"text":2378},[2379],{"type":142,"text":2380,"spans":2381},"“We bought 360Learning with a vision to enable and empower SME’s (regardless of their level) to be able to propagate their knowledge through our ecosystem.” - Zachary Pfau, Head of Digital Learning",[2382],{"start":52,"end":2383,"type":147},156,"RichText$258d63ef-d20a-4a2d-b949-f52104561640",{"variation":135,"version":136,"items":2386,"primary":2388,"id":2423,"slice_type":178,"slice_label":48},[2387],{},{"text":2389},[2390,2393,2395,2410,2412,2415,2417],{"type":384,"text":2391,"spans":2392},"Empowering experts to collaborate and share their knowledge",[],{"type":142,"text":1358,"spans":2394},[],{"type":142,"text":2396,"spans":2397},"Murex chose 360Learning's Champion Solution to help them create, collaborate on, and launch new courses at scale. 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Each expert contributed to the course by creating activities, reviewing, or promoting it within the right groups. That’s global collaboration at scale. ",[],{"type":142,"text":1358,"spans":2416},[],{"type":142,"text":2418,"spans":2419},"The L&D team at Murex sends producers a user feedback survey after each course launch. “Overall, they’re (producers) having a very positive experience in terms of engagement with us [Learning Engagement Coaches (LEC)], the platform, and the project journey,” remarked Jonade Naeem, a LEC at Murex who helps onboard and coach new producers in the knowledge sharing journey. 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Murex is now developing a new process to provide clarity over course ownership to improve accountability and streamline the ability to maintain and update existing courses. ",[],{"type":142,"text":1358,"spans":2508},[],{"type":142,"text":2510,"spans":2511},"Murex plans on rolling out additional features offered by 360Learning to attain its business goals related to learning, such as Academies to support skill growth. The productivity realized by Murex highlights how efficient collaborative learning can be. Murex is confident its upskilling and reskilling needs can be met now and in the future using 360Learning. Its experts and L&D team now have the process and automation they need to sustain a learner-centric and agile learning program that meets business needs. ",[],{"type":142,"text":2513,"spans":2514},"Murex is a registered trademark of Murex and\u002For its affiliates. 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To accommodate new joiners and provide a consistently exceptional onboarding experience they needed to restructure their onboarding program to make it scalable, interactive, and collaborative. Aircall faced four main challenges with their previous solution: ",[],{"variation":1441,"version":136,"items":2663,"primary":2665,"id":2343,"slice_type":178,"slice_label":48},[2664],{},{"text":2666},[2667,2671,2675,2679],{"type":142,"text":2668,"spans":2669},"1) There was a lot of “knowledge-hoarding:” people maintaining their own small database of what they needed to know. This wasn’t a scalable or effective solution",[2670],{"start":52,"end":1580,"type":147},{"type":142,"text":2672,"spans":2673},"2) Information was scattered across many different tools which the L&D team found difficult to manage",[2674],{"start":52,"end":1580,"type":147},{"type":142,"text":2676,"spans":2677},"3) They were lacking one single source of truth for their training courses. This resulted in new hires having inconsistent training experiences which threatened to negatively impact the company culture",[2678],{"start":52,"end":1580,"type":147},{"type":142,"text":2680,"spans":2681},"4) Being so geographically spread out, they didn’t have a training solution that could bridge the physical gap",[2682],{"start":52,"end":1018,"type":147},{"variation":135,"version":136,"items":2684,"primary":2686,"id":2691,"slice_type":178,"slice_label":48},[2685],{},{"text":2687},[2688],{"type":142,"text":2689,"spans":2690}," Aircall needed to change tack. That’s when they found the perfect solution for them: collaborative learning. ",[],"RichText$05621177-70b8-4f47-93a7-e40ebdea1871",{"variation":135,"version":136,"items":2693,"primary":2695,"id":2360,"slice_type":178,"slice_label":48},[2694],{},{"text":2696},[2697,2699],{"type":185,"text":2350,"spans":2698},[],{"type":142,"text":2700,"spans":2701},"For Marine de Scorbiac, VP Talent, Learning and Development and Missy Strong, Global Learning and Development Business Partner, collaborative learning was the answer to help meet Aircall’s training needs. Here, Marine and Missy highlight five key benefits that have transformed the way people learn and grow at Aircall.",[],{"variation":135,"version":136,"items":2703,"primary":2705,"id":2423,"slice_type":178,"slice_label":48},[2704],{},{"text":2706},[2707,2710,2713],{"type":384,"text":2708,"spans":2709},"1. 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",[2724],{"start":52,"end":1283,"type":147},{"variation":135,"version":136,"items":2726,"primary":2728,"id":2446,"slice_type":178,"slice_label":48},[2727],{},{"text":2729},[2730,2733],{"type":142,"text":2731,"spans":2732},"Aircall is also able to ensure their courses stay updated, even as their product and processes evolve, resulting in a 99% relevancy score on courses and a 97% completion rate for employee-created courses.",[],{"type":142,"text":2734,"spans":2735},"These results show the positive impact of implementing collaborative learning and a substantial part of the success achieved is down to harnessing subject-matter expertise. Read on to see how Aircall is leveraging its institutional knowledge.",[],{"variation":1441,"version":136,"items":2737,"primary":2739,"id":2495,"slice_type":178,"slice_label":48},[2738],{},{"text":2740},[2741],{"type":142,"text":2742,"spans":2743},"With 360Learning, Aircall can typically onboard 40 new hires with only one full-time employee, and they aim to double that in 2022. ",[],{"variation":135,"version":136,"items":2745,"primary":2747,"id":2518,"slice_type":178,"slice_label":48},[2746],{},{"text":2748},[2749,2752,2755,2758],{"type":384,"text":2750,"spans":2751},"2. Collaborative learning puts the power into subject-matter experts’ hands",[],{"type":142,"text":2753,"spans":2754},"With collaborative learning, course creation is powered by subject-matter experts (SMEs) and the L&D team working together. This is a concept Missy was keen to implement from day one. “One of the first things we did was gather a team of around a dozen SMEs and highly knowledgeable stakeholders to design and contribute to the ‘Aircall Basics,’ the information materials new hires receive when they join Aircall.”",[],{"type":142,"text":2756,"spans":2757},"This initiative has been highly successful, not least for Hannah Longworth, VIP Customer Success Manager. “As the co-founder of our Gender Equality Group which strives to facilitate women’s development and growth, I have found the 360Learning platform to be a fundamental part of educating people on this important topic.”",[],{"type":142,"text":2759,"spans":2760},"Collaborative learning facilitates knowledge sharing and enables everyone’s voices to be heard and their needs to be met. With the power firmly in SMEs’ hands, Missy is able to take on the role of coaching experts through content creation by providing tips on structure, design, and learning style, allowing them to take full control of their creativity. ",[],{"variation":1441,"version":136,"items":2762,"primary":2764,"id":2769,"slice_type":178,"slice_label":48},[2763],{},{"text":2765},[2766],{"type":142,"text":2767,"spans":2768},"Collaborative learning facilitates knowledge sharing and enables everyone’s voices to be heard and their needs to be met. ",[],"RichText$2b9f802c-fc64-4c81-82fb-bf4971a519b8",{"variation":135,"version":136,"items":2771,"primary":2773,"id":2778,"slice_type":178,"slice_label":48},[2772],{},{"text":2774},[2775],{"type":142,"text":2776,"spans":2777},"Another benefit of embracing collaborative learning? This approach allows them to manage their training materials all in one place.",[],"RichText$8f5dadaa-ee74-46c8-b424-4029f60eaedb",{"variation":135,"version":136,"items":2780,"primary":2782,"id":2793,"slice_type":178,"slice_label":48},[2781],{},{"text":2783},[2784,2787,2790],{"type":384,"text":2785,"spans":2786},"3. Collaborative learning provides a single source of truth",[],{"type":142,"text":2788,"spans":2789},"One of the key benefits the Aircall team has leveraged is the ability to centralize training materials. “Instead of having training courses spread out over different drives and devices, we can centralize and store all our training materials in one location,” says Missy. ",[],{"type":142,"text":2791,"spans":2792},"This single source of truth has proved indispensable for Catalina Balan, Knowledge and Training Specialist. Catalina says “Aircall is constantly improving its processes and products, and the 360Learning platform allows us to easily identify, update and improve our training content. It has become the ultimate collaborative training library.”",[],"RichText$4105811b-ccb1-45c1-8db6-5911edd2ff43",{"variation":1441,"version":136,"items":2795,"primary":2797,"id":2802,"slice_type":178,"slice_label":48},[2796],{},{"text":2798},[2799],{"type":142,"text":2800,"spans":2801},"Instead of having training courses spread out over different drives and devices, we can centralize and store all our training materials in one location",[],"RichText$eac8d83f-1bd2-4d74-b190-2e85d6561180",{"variation":135,"version":136,"items":2804,"primary":2806,"id":2811,"slice_type":178,"slice_label":48},[2805],{},{"text":2807},[2808],{"type":142,"text":2809,"spans":2810},"A central repository for Aircall’s training programs has been fundamental in creating an exceptional onboarding experience for new joiners. Read on to see the positive feedback Missy and her team have received about the onboarding.",[],"RichText$539ce2a1-7c8f-4639-aba4-a38ff9d25a4a",{"variation":135,"version":136,"items":2813,"primary":2815,"id":2832,"slice_type":178,"slice_label":48},[2814],{},{"text":2816},[2817,2820,2823,2826],{"type":384,"text":2818,"spans":2819},"4. Collaborative learning delivers an exceptional onboarding experience",[],{"type":142,"text":2821,"spans":2822},"Aircall has employees in eight different timezones, so it’s important to be able to bridge the physical gap and have everyone feel part of the same international community. To make this a reality, Missy wanted to create an efficient, fun, social learning experience for newcomers. ",[],{"type":142,"text":2824,"spans":2825},"“We want people to feel that they can learn and grow here from the very first moment they begin,” says Missy. This approach is essential to everybody’s growth at Aircall. “Without learning, we aren’t really Aircall,” adds Missy.",[],{"type":142,"text":2827,"spans":2828},"Missy has had positive feedback from employees about the onboarding experience, including from David Suarez, Senior Customer Onboarding Specialist.  “The onboarding process allows you to understand how your role is contributing to the wider company goals. It was a simple, interactive journey through a huge amount of information, which could have been really overwhelming but wasn’t: it really shows the added value of knowledge sharing.”",[2829],{"start":2830,"end":2831,"type":147},255,256,"RichText$19e1ca18-02b0-4dd7-b0d5-f8ed96fa6407",{"variation":1441,"version":136,"items":2834,"primary":2836,"id":2842,"slice_type":178,"slice_label":48},[2835],{},{"text":2837},[2838],{"type":142,"text":2839,"spans":2840},"\"Without learning, we aren’t really Aircall\". ",[2841],{"start":52,"end":2332,"type":147},"RichText$1c7985af-bf1a-48c7-848f-6ab8e90cca16",{"variation":135,"version":136,"items":2844,"primary":2846,"id":2851,"slice_type":178,"slice_label":48},[2845],{},{"text":2847},[2848],{"type":142,"text":2849,"spans":2850},"So, what makes Aircall’s onboarding so easy to follow? Great product features of course.",[],"RichText$279275bd-1627-4020-b45d-1df0bbc204a8",{"variation":135,"version":136,"items":2853,"primary":2855,"id":2889,"slice_type":178,"slice_label":48},[2854],{},{"text":2856},[2857,2860,2863,2869,2879,2886],{"type":384,"text":2858,"spans":2859},"5. Collaborative learning increases efficiency through useful product features",[],{"type":142,"text":2861,"spans":2862},"Missy and her colleagues use a number of 360Learning product features to increase the efficiency of their training programs. These include:",[],{"type":142,"text":2864,"spans":2865},"• Paths. The Paths feature allows course creators to combine several courses on the same topic into one path. 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