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Jede:r Mitarbeitende bringt einzigartiges Fachwissen ein – und Michelin will dieses möglichst breit zugänglich machen. So sollten zwei große Hürden gelöst werden:",[442],{"start":55,"end":83,"type":158},{"type":237,"text":444,"spans":445,"direction":151},"- Maßnahmen direkt vor Ort umsetzen: Trainings sollen flexibel und schnell dort eingesetzt werden können, wo sie gebraucht werden.",[446],{"start":55,"end":56,"type":158},{"type":237,"text":448,"spans":449,"direction":151},"- Kontinuierliche Verbesserung: Trainings werden systematisch anhand des Feedbacks der Teilnehmer:innen weiterentwickelt.",[450],{"start":55,"end":451,"type":158},31,{"type":237,"text":453,"spans":454,"direction":151},"Michelins Ziel: direkten globalen Mehrwert schaffen mit nutzergenerierten Inhalten in der Lernstrategie.",[455],{"start":55,"end":456,"type":158},104,"RichText$d4af3d11-1cbb-4b71-ab7f-5484eed0e0ce",{"variation":142,"version":143,"items":459,"primary":461,"id":485,"slice_type":276,"slice_label":51},[460],{},{"text":462},[463,466,471,478,482],{"type":148,"text":464,"spans":465,"direction":151},"Lösung",[],{"type":401,"text":467,"spans":468,"direction":151},"Die \"Talent Factory\" schafft einzigartige Lernerlebnisse",[469],{"start":55,"end":470,"type":158},56,{"type":237,"text":472,"spans":473,"direction":151},"Die \"Talent Factory\" (Manufacture des Talents) ist die L&D-Abteilung (Learning & Development) von Michelin. Sie wurde vor Kurzem gegründet, umfasst rund 100 Mitarbeitende und widmet sich vollständig der Karriereberatung und Kompetenzentwicklung bei Michelin. Die Talent Factory überwacht die Kompetenzen der Mitarbeitenden mit mehr als 26.000 umfassenden und individualisierten Trainings, unterstützt von neuen Technologien.",[474],{"start":475,"end":476,"type":477},22,45,"em",{"type":401,"text":479,"spans":480,"direction":151},"Eine Community von Learning Champions mit 360Learning vereinen",[481],{"start":55,"end":264,"type":158},{"type":237,"text":483,"spans":484,"direction":151},"In 3 Schritten gelang Michelin dieser Erfolg – mit Unterstützung von 360Learning.",[],"RichText$2554d61b-67f9-414f-ad7f-4d0d65127bdd",{"variation":427,"version":143,"items":487,"primary":488,"id":493,"slice_type":276,"slice_label":51},[],{"text":489},[490],{"type":237,"text":491,"spans":492},"„Die Mitarbeitenden haben die Möglichkeit, ihre Kompetenzen mit einer präzisen Methodik zu bewerten. Das Ziel? In der aktuellen Position zu wachsen und sich gleichzeitig auf den nächsten Schritt vorzubereiten – mit passgenauen Trainings.“ – Nathalie Pasquet, Pädagogische Ingenieurin, Michelin",[],"RichText$26282687-bd8d-426d-9404-ee45365ed354",{"variation":142,"version":143,"items":495,"primary":497,"id":509,"slice_type":276,"slice_label":51},[496],{},{"text":498},[499,502,504],{"type":401,"text":500,"spans":501,"direction":151},"Schritt 1: Die Hürden für die Content-Erstellung abbauen",[],{"type":237,"text":297,"spans":503,"direction":151},[],{"type":237,"text":505,"spans":506,"direction":151},"Zunächst müssen interne Expert:innen ihr Wissen in wenigen Stunden teilen können – genauer gesagt in weniger als vier. Joffrey erklärt:",[507],{"start":55,"end":508,"type":158},118,"RichText$bf057938-f37c-40b6-88da-36181700adaf",{"variation":427,"version":143,"items":511,"primary":513,"id":520,"slice_type":276,"slice_label":51},[512],{},{"text":514},[515],{"type":237,"text":516,"spans":517},"„Bei Michelin wissen wir, dass unsere Mitarbeitenden viel Wissen zu teilen haben. Unsere Mission: Hürden für die Erstellung abbauen. Wenn jemand morgens aufwacht und eine Idee hat, wollen wir ermöglichen, dass das Wissen bis zum Nachmittag lokal umgesetzt werden kann.“",[518],{"start":55,"end":519,"type":158},269,"RichText$6ea1bed6-b373-48eb-b3d8-4de9f7dd8cb3",{"variation":142,"version":143,"items":522,"primary":524,"id":539,"slice_type":276,"slice_label":51},[523],{},{"text":525},[526,529,531],{"type":237,"text":527,"spans":528,"direction":151},"Das ist ein kompletter Paradigmenwechsel, verglichen mit den sonst üblichen sechs Monaten für die Erstellung eines SCORM-Kurses, der zudem schwer regelmäßig zu aktualisieren ist.",[],{"type":237,"text":297,"spans":530,"direction":151},[],{"type":237,"text":532,"spans":533,"direction":151},"Ohne Rückfrage beim Management oder dem Trainingsteam kann jede:r mithilfe von 360Learning eigenständig Kompetenzen ausbauen, direkt über das HRIS-Portal.",[534],{"start":535,"end":536,"type":162,"data":537},126,154,{"link_type":293,"url":538,"target":295},"https:\u002F\u002F360learning.com\u002Fintegrations\u002F#hcm-integrations","RichText$2f9d0694-7c79-4642-a7dc-e0fd107ac7e2",{"variation":427,"version":143,"items":541,"primary":542,"id":547,"slice_type":276,"slice_label":51},[],{"text":543},[544],{"type":237,"text":545,"spans":546},"„Mit 360Learning konnte ich ein zweimonatiges Onboarding-Programm für neue Vertriebsmitarbeitende in Zentraleuropa erstellen. Die Plattform hat eine Planung von A bis Z ermöglicht.“ – Ovidiu Panaite",[],"RichText$9b246944-d51d-496e-93c4-cf657ab759d8",{"variation":142,"version":143,"items":549,"primary":551,"id":576,"slice_type":276,"slice_label":51},[550],{},{"text":552},[553,559,561],{"type":237,"text":554,"spans":555,"direction":151},"Nach Abschluss der Online-Tutorials wird das L&D-Team per E-Mail benachrichtigt, und die Teilnehmenden werden sofort validiert. So konnte Michelin mehr als 100 interne Lern-Champions ernennen, die lokal Entwicklungsbedarf unterstützen.",[556],{"start":557,"end":558,"type":158},156,182,{"type":237,"text":297,"spans":560,"direction":151},[],{"type":237,"text":562,"spans":563,"direction":151},"Joffrey betont außerdem, dass die Dezentralisierung der Kurserstellung ohne die Plattform-Architektur von 360Learning, die den Zugriff für Lernende erleichtert, nicht möglich wäre.",[564],{"start":80,"end":565,"type":162,"data":566},117,{"id":567,"type":568,"tags":569,"lang":6,"slug":570,"first_publication_date":571,"last_publication_date":572,"uid":573,"data":574,"link_type":125,"isBroken":127},"ZJmt6xEAALjdXlov","landing_page",[],"internes-expertenwissen-sichern-und-teilen--in-kollaborativen-akademien","2023-06-29T08:09:34+0000","2026-07-29T08:01:21+0000","academies",{"category":575},"product","RichText$3b5beb6b-6e70-45b6-8b07-04843568b5fd",{"variation":142,"version":143,"items":578,"primary":579,"id":587,"slice_type":276,"slice_label":51},[],{"text":580},[581],{"type":237,"text":582,"spans":583},"Zur Veranschaulichung nennt Joffrey ein Beispiel: Ein Mitarbeitender in der Fabrik Roanne (Mittel-Frankreich) stellte fest, dass Kollegen bei der Handhabung eines gefährlichen Produktes die Sicherheitsregeln missachteten. Das Sicherheitstraining war verzögert – also handelte er selbst. Mit 360Learning erstellte er ein Modul mit den offiziellen Sicherheitsvorgaben. Eine Woche später hatten 70 % der Zielgruppe das Training absolviert und das Verhalten verbessert. Das Ergebnis: Zeitersparnis, höhere Effizienz und weniger Arbeitsunfälle.",[584],{"start":585,"end":586,"type":158},287,465,"RichText$fde3dad1-cda7-4694-9988-85e12ad3cb50",{"variation":142,"version":143,"items":589,"primary":591,"id":606,"slice_type":276,"slice_label":51},[590],{},{"text":592},[593,596,601],{"type":237,"text":594,"spans":595,"direction":151},"Das Aufbrechen der Schranken bei der Kurserstellung bringt zwei wesentliche Vorteile:",[],{"type":237,"text":597,"spans":598,"direction":151},"• Ständige Verbesserung: Trainingsinhalte, die unmittelbar Relevanz für die Lernenden haben, erzeugen hohe Beteiligung. Durch das Teilen von Reaktionen und Feedback werden die Kurse laufend optimiert. ",[599],{"start":600,"end":83,"type":158},2,{"type":237,"text":602,"spans":603,"direction":151},"• Weniger administrativer Aufwand für das L&D-Team: Für 120.000 Mitarbeitende gibt es bei Michelin gerade einmal zwei Plattform-Admins für das LMS. ",[604],{"start":600,"end":605,"type":158},51,"RichText$1cd15ad7-ee79-4ef9-869c-25708ec73d6c",{"variation":427,"version":143,"items":608,"primary":610,"id":618,"slice_type":276,"slice_label":51},[609],{},{"text":611},[612],{"type":237,"text":613,"spans":614},"Joffrey freut sich: „Dank des breit zugänglichen Trainings und Automatisierung gibt es keinen manuellen Aufwand mehr für die Freischaltung oder Anmeldung...das sind viele gesparte Stunden für das Team.“",[615],{"start":616,"end":617,"type":158},20,202,"RichText$d5e8d2a1-858a-4cf4-9757-687fc34219cf",{"variation":142,"version":143,"items":620,"primary":622,"id":645,"slice_type":276,"slice_label":51},[621],{},{"text":623},[624,627,629],{"type":401,"text":625,"spans":626},"Schritt 2: Proaktive Rekrutierung interner Champions",[],{"type":237,"text":297,"spans":628},[],{"type":237,"text":630,"spans":631},"Das Team identifiziert interne Learning Champions durch Auszeichnungen, die an Power User:innen auf der 360Learning-Plattform vergeben werden. Diese Badges erleichtern die gezielte Ansprache, wenn neue Mitglieder für die Community gewonnen werden sollen.",[632,642],{"start":470,"end":633,"type":162,"data":634},70,{"id":635,"type":568,"tags":636,"lang":6,"slug":637,"first_publication_date":638,"last_publication_date":639,"uid":640,"data":641,"link_type":125,"isBroken":127},"ZJmuBREAACQAXlql",[],"personalisierte-lernelebnisse-skalieren---mit-adaptive-coaching","2023-06-29T08:17:45+0000","2026-09-15T10:07:43+0000","lxp",{"category":575},{"start":643,"end":644,"type":158},172,190,"RichText$fb518769-811c-4092-af43-15f18b06ab9e",{"variation":142,"version":143,"items":647,"primary":649,"id":659,"slice_type":276,"slice_label":51},[648],{},{"text":650},[651,654,656],{"type":401,"text":652,"spans":653},"Schritt 3: Community-Bindung aufbauen",[],{"type":237,"text":297,"spans":655},[],{"type":237,"text":657,"spans":658},"Das Michelin-Team hält die Abläufe in der Community einfach und motivierend – so wächst die Kandidatenbasis effektiv über Weiterempfehlungen.",[],"RichText$01855ef6-ec30-48c7-84e3-2bfc170a575d",{"variation":427,"version":143,"items":661,"primary":663,"id":671,"slice_type":276,"slice_label":51},[662],{},{"text":664},[665],{"type":237,"text":666,"spans":667},"Joffrey sagt: „Meine Rolle ist es vor allem, Wertschätzung und Dank für das Engagement der Autor:innen zu zeigen.“",[668],{"start":669,"end":670,"type":158},13,114,"RichText$728ccb21-d49a-4196-bdcc-3881354ff5d8",{"variation":142,"version":143,"items":673,"primary":675,"id":709,"slice_type":276,"slice_label":51},[674],{},{"text":676},[677,682,684,688,704],{"type":237,"text":678,"spans":679},"Ein wichtiger Punkt ist zudem: Community-Mitgliedern werden greifbare und exklusive Vorteile geboten. Zum Beispiel:",[680],{"start":451,"end":681,"type":158},101,{"type":237,"text":297,"spans":683},[],{"type":237,"text":685,"spans":686},"• Kompetenzvalidierung im internen Michelin-Referenzsystem",[687],{"start":600,"end":475,"type":158},{"type":237,"text":689,"spans":690},"• Sichtbarkeit der Trainingsinhalte auf globaler Ebene. Das Trainingsteam behält stets die Kontrolle bei der Rechteverwaltung – die L&D-Abteilung administriert Zugriffe auf Gruppenebene.  ",[691,694],{"start":692,"end":693,"type":158},40,55,{"start":695,"end":696,"type":162,"data":697},109,125,{"id":698,"type":568,"tags":699,"lang":6,"slug":700,"first_publication_date":701,"last_publication_date":702,"uid":246,"data":703,"link_type":125,"isBroken":127},"ZJwbPREAACIAZx3j",[],"mehr-freiraum-fur-strategie-das-ki-getriebene-enterprise-lms","2023-06-29T08:08:58+0000","2026-09-15T09:25:28+0000",{"category":575},{"type":237,"text":705,"spans":706},"• Zugang zu exklusiven Inhalten: eine eigene Microsoft Teams-Gruppe, frühzeitiger Zugang zu Neuem... Ein- bis zweimal im Jahr trifft sich die Community für ein paar Stunden zu Statistik-Updates, spannenden Vorträgen und Workshops.",[707],{"start":55,"end":708,"type":158},32,"RichText$2ade3f13-0f84-4f86-ac23-67d0ddcb17ba",{"variation":427,"version":143,"items":711,"primary":713,"id":721,"slice_type":276,"slice_label":51},[712],{},{"text":714},[715],{"type":237,"text":716,"spans":717},"Wie Joffrey zusammenfasst: „Das Engagement in der Community bringt für alle nur Vorteile und sorgt für einen positiven Schneeballeffekt.“",[718],{"start":719,"end":720,"type":158},26,137,"RichText$b463749a-a633-46e9-8db6-a23beddccbab",{"variation":142,"version":143,"items":723,"primary":725,"id":779,"slice_type":276,"slice_label":51},[724],{},{"text":726},[727,730,732,735,740,744,749,753,758,763,769,771,775],{"type":148,"text":728,"spans":729,"direction":151},"Ergebnisse",[],{"type":237,"text":297,"spans":731,"direction":151},[],{"type":237,"text":733,"spans":734,"direction":151},"Die Ergebnisse bei Michelin sprechen für sich:\n",[],{"type":237,"text":736,"spans":737,"direction":151},"• 82.000 Stunden: so viele Trainingsstunden wurden 2023 auf 360Learning durchgeführt",[738],{"start":600,"end":739,"type":158},16,{"type":237,"text":741,"spans":742,"direction":151},"• 6-mal mehr digitale Trainings wurden 2022 im Vergleich zu 2019 abgeschlossen – auch dank der Einführung von 360Learning.",[743],{"start":600,"end":451,"type":158},{"type":237,"text":745,"spans":746,"direction":151},"• 22.000+ aktive User:innen: Die Zahl hat sich in den letzten drei Jahren jährlich verdoppelt – dank des Netzwerks interner Champions. ",[747],{"start":600,"end":748,"type":158},27,{"type":237,"text":750,"spans":751,"direction":151},"• 40.000 Stunden Online-Training – ganz ohne Pflichtschulungen. Joffrey betont: Solche Zahlen wären nur mit L&D-eigenen Inhalten undenkbar. ",[752],{"start":600,"end":708,"type":158},{"type":237,"text":754,"spans":755,"direction":151},"• 9.400 abgeschlossene Kurse der Lernenden 2023",[756],{"start":600,"end":757,"type":158},28,{"type":237,"text":759,"spans":760,"direction":151},"• 50+ Module in 14 verschiedenen Sprachen – ein Beweis für dezentrale Weiterbildung im internationalen Maßstab",[761],{"start":600,"end":762,"type":158},41,{"type":237,"text":764,"spans":765,"direction":151},"• 86 % Abschlussquote, die Joffrey auf den Peer-to-Peer-Effekt zurückführt: „Wir hören besonders auf Menschen mit ähnlichen Aufgabenbereichen.“",[766,767],{"start":600,"end":475,"type":158},{"start":417,"end":768,"type":477},143,{"type":237,"text":297,"spans":770,"direction":151},[],{"type":237,"text":772,"spans":773,"direction":151},"Und was kommt als Nächstes? ",[774],{"start":55,"end":757,"type":158},{"type":237,"text":776,"spans":777,"direction":151},"Weiteres Wachstum der erfolgreichen Learning Community. 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Die Zielgruppe – von Kosmetiker:innen bis zu Beauty-Expert:innen, die im Retail beraten – benötigte dabei spezifisches Produktwissen, das je nach Hauttyp und Anwendung variierte. \n\nViele BABOR Partner haben keinen festen PC-Arbeitsplatz und somit kaum Gelegenheit, regelmäßig an Schulungen teilzunehmen. Mit der Coronapandemie wuchs der Bedarf an digitalen Formaten, da Präsenzschulungen nicht mehr ausreichten.",[],{"variation":427,"version":143,"items":1265,"primary":1267,"id":909,"slice_type":276,"slice_label":51},[1266],{},{"text":1268},[1269],{"type":237,"text":1270,"spans":1271,"direction":151},"„Unsere Nutzer sind sehr heterogen, d.h. sie haben nicht nur unterschiedliche Wissensstände, sondern auch unterschiedliche Lernziele. Eine weitere Challenge: Viele Lernende, etwa Kosmetikerinnen, haben keinen Arbeitsplatz mit PC, wo sie sich in aller Ruhe weiterbilden können.\" \n\n– Nathalie Mies, eLearning Manager bei BABOR",[1272],{"start":57,"end":1273,"type":477},278,{"variation":142,"version":143,"items":1275,"primary":1277,"id":1282,"slice_type":276,"slice_label":51},[1276],{},{"text":1278},[1279],{"type":237,"text":1280,"spans":1281,"direction":151},"Vor der Einführung von 360Learning war die Schulung der Partner für das BABOR L&D-Team ein ressourcenintensiver Prozess. Präsenztrainings in den BABOR Academies oder vor Ort beim Kunden waren zeitaufwendig und ermöglichten keinen schnellen Zugang zu aktuellem Produktwissen.",[],"RichText$05621177-70b8-4f47-93a7-e40ebdea1871",{"variation":427,"version":143,"items":1284,"primary":1285,"id":1292,"slice_type":276,"slice_label":51},[],{"text":1286},[1287],{"type":237,"text":1288,"spans":1289,"direction":151},"„Bevor wir 360Learning eingeführt haben, waren wir sehr klassisch unterwegs: Wir haben fast ausschließlich in Präsenz geschult, was sehr zeitaufwändig war. Spätestens mit Beginn der Coronakrise war klar: Wir brauchen digitales und mobiles Training.\" \n\n– Nathalie Mies, eLearning Manager bei BABOR",[1290],{"start":55,"end":1291,"type":477},249,"RichText$74a82f35-f581-4c28-80cc-6add9428e4b7",{"variation":142,"version":143,"items":1294,"primary":1296,"id":966,"slice_type":276,"slice_label":51},[1295],{},{"text":1297},[1298],{"type":148,"text":1299,"spans":1300,"direction":151},"Die Lösung: „BABOR in a pocket“ – mobile und kollaborative Produkttrainings für alle, jederzeit ",[],{"variation":142,"version":143,"items":1302,"primary":1304,"id":1016,"slice_type":276,"slice_label":51},[1303],{},{"text":1305},[1306,1309,1312],{"type":401,"text":1307,"spans":1308,"direction":151},"1. Effiziente und kollaborative Content-Erstellung",[],{"type":237,"text":1310,"spans":1311,"direction":151},"Die Einführung von 360Learning beschleunigte die Content-Erstellung im eLearning-Team von BABOR enorm. 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Um neue Mitarbeiter:innen willkommen zu heißen und ihnen ein einheitliches, außergewöhnliches Onboarding-Erlebnis zu bieten, musste das Unternehmen sein Onboarding-Programm umstrukturieren. Es sollte anpassbar, interaktiv und kollaborativ sein. Bei seiner bisherigen Schulungslösung stand Aircall vor vier wesentlichen Schwierigkeiten: ",[],{"variation":427,"version":143,"items":1550,"primary":1552,"id":909,"slice_type":276,"slice_label":51},[1551],{},{"text":1553},[1554,1558,1562,1566],{"type":237,"text":1555,"spans":1556},"1) Es gab viel „gehortetes Wissen“, das heißt, die Mitarbeiter:innen hatten ihre eigene kleine Datenbank mit dem von ihnen benötigten Wissen. Diese Lösung ließ sich weder anpassen noch war sie effektiv.",[1557],{"start":55,"end":939,"type":158},{"type":237,"text":1559,"spans":1560},"2) Die Informationen waren auf viele verschiedene Tools verstreut, was für das L&D-Team schwierig zu handhaben war.",[1561],{"start":55,"end":600,"type":158},{"type":237,"text":1563,"spans":1564},"3) Es fehlte eine „einzige Quelle der Wahrheit“ für die Schulungskurse. Deshalb machten neue Mitarbeiter:innen uneinheitliche Schulungserfahrungen, was sich wiederum negativ auf die Unternehmenskultur auszuwirken drohte.",[1565],{"start":55,"end":939,"type":158},{"type":237,"text":1567,"spans":1568},"4) Es gab keine Schulungslösung, die die geografische Distanz der weltweit verstreuten Mitarbeiter:innen überbrücken konnte.",[1569],{"start":55,"end":939,"type":158},{"variation":142,"version":143,"items":1571,"primary":1573,"id":1282,"slice_type":276,"slice_label":51},[1572],{},{"text":1574},[1575],{"type":237,"text":1576,"spans":1577},"Aircall musste seinen Kurs buchstäblich neu setzen und stieß auf die perfekte Lösung für das Unternehmen: Collaborative Learning. ",[],{"variation":142,"version":143,"items":1579,"primary":1581,"id":966,"slice_type":276,"slice_label":51},[1580],{},{"text":1582},[1583,1585],{"type":148,"text":916,"spans":1584},[],{"type":237,"text":1586,"spans":1587},"Für Marine de Scorbiac, VP Talent, Learning and Development, sowie Missy Strong, Global Learning and Development Business Partner, war kollaboratives Lernen die Lösung, um den Schulungsbedarf von Aircall zu decken. Marine und Missy sprachen mit uns über die fünf wichtigsten Aspekte, die das Lernen und die Entwicklung der Mitarbeiter:innen bei Aircall verändert haben.",[],{"variation":142,"version":143,"items":1589,"primary":1591,"id":1016,"slice_type":276,"slice_label":51},[1590],{},{"text":1592},[1593,1596,1599],{"type":148,"text":1594,"spans":1595},"1. Collaborative Learning macht Aircall flexibel",[],{"type":237,"text":1597,"spans":1598},"Da Aircall immer schneller wächst, war es für Marine und Missy wesentlich, eine Onboarding-Lösung zu finden, die mit dem Tempo der Neueinstellungen Schritt halten kann. „Die Einführung von kollaborativem Lernen erfüllte diese Anforderung. 360Learning ist für uns nicht nur ein Anbieter, sondern ein Partner“, so Marine. ",[],{"type":237,"text":1600,"spans":1601},"Dank 360Learning schafft es Aircall, mit nur einer einzigen Vollzeitkraft 40 neue Mitarbeiter:innen pro Monat einzuarbeiten. Und diese Zahl soll 2022 noch verdoppelt werden. Das zeigt, wie effizient das Onboarding-System ist. ",[],{"variation":427,"version":143,"items":1603,"primary":1605,"id":1029,"slice_type":276,"slice_label":51},[1604],{},{"text":1606},[1607],{"type":237,"text":1608,"spans":1609},"„Collaborative Learning ermöglicht es uns, mit dem Tempo des Recruitings Schritt zu halten. 360Learning ist für uns nicht nur ein Anbieter, sondern ein Partner.“",[1610],{"start":55,"end":1611,"type":158},161,{"variation":142,"version":143,"items":1613,"primary":1615,"id":1040,"slice_type":276,"slice_label":51},[1614],{},{"text":1616},[1617,1620],{"type":237,"text":1618,"spans":1619},"Zudem kann Aircall gewährleisten, dass die Kurse stets aktuell sind – selbst wenn sich das Produkt und die Prozesse weiterentwickeln. Zu Buche stehen dadurch eine Kursrelevanz von 99 % und eine Abschlussquote von 97 % für die Kurse, die von Mitarbeiter:innen erstellt wurden.",[],{"type":237,"text":1621,"spans":1622},"Diese Ergebnisse veranschaulichen den positiven Effekt, den die Einführung von kollaborativem Lernen mit sich brachte. Ein wesentlicher Teil dieses Erfolgs lässt sich wiederum auf die Nutzung von Experten-Wissen zurückführen. Lesen Sie weiter und erfahren Sie, wie Aircall sein internes Know-how wirksam einsetzt.",[],{"variation":427,"version":143,"items":1624,"primary":1626,"id":1065,"slice_type":276,"slice_label":51},[1625],{},{"text":1627},[1628],{"type":237,"text":1629,"spans":1630},"Dank 360Learning schafft es Aircall, mit nur einer einzigen Vollzeitkraft 40 neue Mitarbeiter:innen pro Monat einzuarbeiten. Und diese Zahl soll 2022 noch verdoppelt werden",[],{"variation":142,"version":143,"items":1632,"primary":1634,"id":1096,"slice_type":276,"slice_label":51},[1633],{},{"text":1635},[1636,1639,1642,1645],{"type":148,"text":1637,"spans":1638},"2. Collaborative Learning gibt den Expert:innen das Steuer in die Hand",[],{"type":237,"text":1640,"spans":1641},"Beim Collaborative Learning kümmern sich die Expert:innen und das L&D-Team gemeinsam um die Kurserstellung. Dieses Konzept begeisterte Missy vom ersten Tag an. „Eine unserer ersten Maßnahmen war, ein Team von etwa einem Dutzend Expert:innen und sachkundigen Interessengruppen zusammenzustellen, um die ‚Aircall Basics‘ – also die Informationsmaterialien, die neue Mitarbeiter:innen zu Beginn erhalten – zusammenzustellen.“",[],{"type":237,"text":1643,"spans":1644},"Die Initiative war sehr erfolgreich. Diese Meinung vertritt nicht zuletzt Hannah Longworth, VIP Customer Success Manager: „Als Mitbegründerin unserer Gender Equality Group, die sich für die Entwicklung und den Erfolg von Frauen einsetzt, habe ich festgestellt, dass die 360Learning-Plattform einen wesentlichen Beitrag zur Aufklärung über dieses wichtige Thema leistet.“",[],{"type":237,"text":1646,"spans":1647},"Durch kollaboratives Lernen wird der Wissensaustausch erleichtert und der Lernbedarf aller Beteiligten wird wahrgenommen und berücksichtigt. Das Steuer liegt fest in den Händen der Expert:innen und Missy kann sie bei der Erstellung von Inhalten coachen, indem sie ihnen Tipps zu Struktur, Design und Lernstil gibt. Dadurch haben die Expert:innen die volle Kontrolle über ihre Kreativität. ",[],{"variation":427,"version":143,"items":1649,"primary":1651,"id":1345,"slice_type":276,"slice_label":51},[1650],{},{"text":1652},[1653],{"type":237,"text":1654,"spans":1655},"Gemeinsames Lernen erleichtert den Wissensaustausch und ermöglicht es, dass die Stimmen aller Beteiligten gehört und ihre Bedürfnisse berücksichtigt werden.",[],{"variation":142,"version":143,"items":1657,"primary":1659,"id":1664,"slice_type":276,"slice_label":51},[1658],{},{"text":1660},[1661],{"type":237,"text":1662,"spans":1663},"Durch kollaboratives Lernen wird der Wissensaustausch erleichtert und der Lernbedarf aller Beteiligten wird wahrgenommen und berücksichtigt",[],"RichText$8f5dadaa-ee74-46c8-b424-4029f60eaedb",{"variation":142,"version":143,"items":1666,"primary":1668,"id":1357,"slice_type":276,"slice_label":51},[1667],{},{"text":1669},[1670,1673,1676],{"type":148,"text":1671,"spans":1672},"3. 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Sie ist zur ultimativen kollaborativen Kursbibliothek geworden.“",[],{"variation":427,"version":143,"items":1680,"primary":1682,"id":1368,"slice_type":276,"slice_label":51},[1681],{},{"text":1683},[1684],{"type":237,"text":1685,"spans":1686},"„Statt Schulungen auf verschiedenen Laufwerken und Geräten zu verteilen, können wir alle unsere Schulungsmaterialien an einem Ort zentral speichern.“",[],{"variation":142,"version":143,"items":1688,"primary":1690,"id":1695,"slice_type":276,"slice_label":51},[1689],{},{"text":1691},[1692],{"type":237,"text":1693,"spans":1694},"Einen zentralen Speicherort für Aircalls Schulungsprogramme zu haben, war für die Erstellung eines außergewöhnlichen Onboardings für neue Mitarbeiter:innen grundlegend. 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